5 Ways Consumers Connect to Stores With Mobile Shopping

By | March 30, 2016

Discover new insights about mobile shopping behavior, including the start of the shopping journey and in-store research.

Source: www.thinkwithgoogle.com

From Google Think, how consumers are using mobiles to more accurately shop local brick and mortar.

  • Target learned 3/4th of their guests start on mobile
  • Google searches for “near me” have almost tripled in last year
  • Local inventory available help. Sears saw 122% increase in store visits.
  • One in four shoppoers changed their mind while in a checkout line after looking up details on mobile phone
  • Online & offline customers buy 250% on average. Macy’s figures they are 8X more valuable.

 

From Google Think

Author: craig keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk