Augmented Reality (AR) in Retail Customer Service and Call Centers

By | September 21, 2016
0 Comment

Learn how augmented reality (AR) is changing retail customer service including the role of the call center in getting closer to retail customers.

Source: www.telusinternational.com

Post Views: 1,134
Scoop.it
Author: craig keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk

Related Posts