BOPIS: The future of order fulfillment

By | January 30, 2020

Nice article on BOPIS from Smart Brief

We met with Cleveron on NRF 2020 and they have quite the portfolio of retail automation especially in BOPIS technology.  The Walmart towers are designed by them (manufactured by Bell & Howell). International company. Here in Colorado we used to go to WholeFoods to dropoff and pickup but now we can do it at any Kohls, and usually spend $20 while we are there.

Here is SmartBrief excerpt.

BOPIS drives competitive edge and revenue for retailers
Traditional retailers are fighting back against their digitally native counterparts by investing in new strategies and technology such as buy online pick-up in store (BOPIS).

In part one of this report series, NAPCO Research and Radial examined the prevalence of BOPIS within the retail industry, the components required to get BOPIS operational, the challenges associated with omnichannel fulfillment and the solutions to address those challenges.

Download the report now
Part two of this series breaks down the impact BOPIS programs are having on retailers’ bottom lines. Key findings include:
67% of shoppers in the US have used BOPIS in the past six months
88% of retailers can track incremental in-store purchases from the BOPIS customers
98% of retailers who have adopted these programs are getting additional in-store purchases from their BOPIS customers
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More Info

BOPIS and the Future of Order Fulfillment

Buy online, pick up in-store (BOPIS) has increased drastically in popularity with consumers and retailers alike, saving on shipping costs and cutting down on fulfillment times. A new survey, conducted by Radial and NAPCO Research, of U.S.-based retailers with annual revenues over $10 million, reveals just how popular.

Some of the findings outlined in this new infographic include:

  • 67% of shoppers in the U.S. have used BOPIS in the past 6 months
  • 88% of retailers are able to track incremental in-store purchases from the BOPIS customers
  • 98% of retailers who have adopted these programs, say they’re getting additional in-store purchases from their BOPIS customers.

For the full reports, download these free e-books:

Part 1: Understanding the Growth & Impact

Part 2: Tech Investment in Order Fulfillment