How Ikea spread the flat-pack revolution across the world – Telegraph

By | February 3, 2015

Ikea chief executive Peter Agnefjäll plans to double the size of the business by the end of the decade, and India is Ikea’s next target

Source: www.telegraph.co.uk

The company may have poured money into its website and app offer, which allows customers to place furniture in their “virtual” home to test how it might look, but Ikea still relies on people making out-of-town shopping trips.

Its famous blue and yellow superstores remain a core part of Ikea’s strategy and Agnefjäll expects the majority of sales to still come from its stores by 2020. Consumers may be dismayed to hear that there are no plans to alter the stores’ maze-like structure, designed to encourage people to make extra purchases.

The confusion is carefully planned and orchestrated by Ikea.

Author: craig keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk