I’ve been involved in this industry (kiosk) for way too long. A few years back we added self-service, and it seems the entire world is going that direction. Yesterday I setup my new Amazon Echo. I am the early adopter techno-gheek running too many operating systems. Turns out though that it works perfectly for my wife who basically despises computers but likes good self-service. 24 hours later she is telling me what the Echo can do.A few weeks ago I took my 83 year old mother thru the self-chec
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