Retail Automation – Robotics That Can Trim Banks’ EMV Budgets

By | November 16, 2015

The EMV migration in the U.S. has been slow, but there are technology alternatives that allow for fast and accurate deployment of chip cards.

Source: www.paymentssource.com

Some banks have found that Robotic Process Automation (RPA) can reissue cards with almost minimal work.  RPA enables staff to configure software, or a “robot,” to capture and interpret a process. That allows data to flow between digital systems automatically, as well as enable automated communication, and can be used for high volume functions, such as EMV card reissuance.

EMV cards cost banks nearly $2 dollars per card in comparison to the mere pennies it costs for the magnetic strip cards; however, this cost is mitigated when using RPA to perform the enormous task of notifying, designating, recoding, and sending the new cards to customers.

Author: craig keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk