The Future Of The Retail Customer Experience: Experts Discuss Trends And Engagement – Forbes

By | February 12, 2016

Do you know what robots, Abe Vigoda, and the Internet of Things have in common? They’re are all part of the future of the retail customer experience, as you’ll learn in this discussion of what’s new and/or interesting in the retail customer experience landscape. This discussion features customer experience consultants Micah Solomon (that’s me, your author) […]


In-store sensing starts to give bricks and mortar a leg up on clicks and mortar.