Why Crate And Barrel Turned To Tablets | PYMNTS.com

By | October 12, 2016

In the race to create the best possible customer experience, home goods retailer Crate and Barrel is turning to tablet tech. In collaboration with customer

Source: www.pymnts.com

Customers get a mobile tote (tablet) given to them when they enter the store.

Author: craig keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk