Airport Facial Recognition for Biometric Check-In

By | February 13, 2022

Airline Biometric Check-In aka Facial Check-In

From Collins Aerospace July 2021

  • New system streamlines passenger processing
  • Facial recognition reduces physical interactions and enhances passenger convenience
Biometric Check-In

Click for full size — Biometric Check-In

Tokyo, Japan (Jul 19, 2021) – Collins Aerospace has completed deployment of its ARINC SelfPassTM biometrics solution at Haneda Airport, one of the busiest airports in Asia, streamlining passenger processing through reduced physical interactions and bottlenecks at multiple passenger touchpoints. Collins Aerospace is a Raytheon Technologies business.

“Our ‘Face Express’ system will allow passengers to efficiently proceed through procedures at the airport (baggage drop, security checkpoint entrance, boarding gate) utilizing facial recognition, eliminating the hassle of showing their passport and boarding pass,” said Shoichi Ohashi, Tokyo International Air Terminal Corporation’s senior manager for the Facility Department. “We worked closely with Collins Aerospace to achieve this and enhance passenger convenience at Tokyo Haneda airport.”

Rakan Khaled, vice president, Airport Systems for Collins said, “Our ARINC SelfPass biometrics solution at Tokyo Haneda Airport streamlines passenger processing while improving airport efficiency and security. Despite the challenging pandemic environment, we were able to manage staffing and suppliers to ensure smooth delivery of the solution.”

This project includes the installation of 98 Self-Service Check-In Kiosks, 30 biometric enrollment kiosks, 104 biometric devices for Self-Bag Drop, 17 biometric Automated Security Gates and 42 biometric Automated Self-Boarding Gates.

About Collins Aerospace
Collins Aerospace, a unit of Raytheon Technologies Corp. (NYSE: RTX), is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the extensive capabilities, comprehensive portfolio and broad expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. For more information, visit CollinsAerospace.com.

Author: Retail Systems

Craig Allen Keefner is an influential figure in the self-service technology industry, best known for his leadership in kiosks, digital signage, and retail automation. Based in Denver, Colorado, Keefner has managed the Kiosk Industry Group (Kiosk Manufacturer Association) since 2014, supporting self-service professionals and overseeing projects in kiosks, point-of-sale systems, thin client technology, and related fields.​ Over his career, Keefner has served in various executive and managerial roles—including as owner and CEO of pioneering kiosk and retail tech companies, as well as managing key industry websites such as kioskindustry.org and thinclient.org. His experience also includes significant contributions to the deployment and advancement of interactive technology in healthcare, retail, and smart cities.​ Keefner holds a BA from the University of Tulsa and has earned credentials in electronics and technology from institutions like the Missouri Institute of Technology and DeVry. Often recognized as “Mr. Kiosk,” he is noted for his expertise, industry advocacy, and innovation in digital self-service solutions