Retail Industry Automation News

Retail Systems and Retail Automation

  • MURTEC Restaurant Technology Conference Preview February 15, 2020 From Kiosk Industry Preview Unprecedented consumer empowerment is redefining food service: delivery, privacy, personalization, alternative payments, artificial intelligence; stir in new ways to streamline the back of the house, and it’s ...
  • CSUN 2020 CONFERENCE – KIOSKS ASSISTIVE TECHNOLOGY February 15, 2020 CSUN 2020 Conference – Kiosks From CSUN website Feb 2020 KMA at CSUN This March 11th-13th, Vispero will be leading multiple presentations on kiosk accessibility at CSUN’s Annual Accessibility Conference being held in Anaheim, CA. Vispero’s Vice President and ...
  • Kiosk Research – Self-Service QSR Kiosks February 15, 2020 From Kiosk Industry Feb 2020 Excerpt: Self-Service QSR Kiosks Gaining Popularity Editors Note: Short and concise report on QSR Kiosk market. Nothing on drive-thru kiosks. Quite a few players not included (maybe next ...
  • Automation affecting American workforce February 15, 2020 Effects of Automation on American Workers Nice article on GQ Magazine Feb 2020 Excerpt: When McDonald’s began experimenting with automated kiosks for customers to place their orders, the company’s former CEO Ed Rensi ...
  • 7-Eleven Testing Cashierless Store Concept February 7, 2020 Source: Borndigital.com  2/6/2020 and Supermarket News Cashierless now being tested by 7-Eleven at Irving Texas headquarters. 7-Eleven said Wednesday that the 700-square-foot store is only for employees, who first must download an ...
  • BOPIS: The future of order fulfillment January 30, 2020 Nice article on BOPIS from Smart Brief We met with Cleveron on NRF 2020 and they have quite the portfolio of retail automation especially in BOPIS technology.  The Walmart towers are ...
  • Cashless Society and Kids January 3, 2020 Nice article PBSNewshour Paul Solman A quarter of the U.S. population is made up of people born from the mid-1990s to around 2010, known as Generation Z. When it comes to ...
  • JAWS Kiosk Software For Windows December 29, 2019 New ADA software released for Windows by Vispero and PacielloGroup JAWS Kiosk by Vispero Vispero®, the world’s leading assistive technology provider for the visually impaired, is excited to announce an addition to the Vispero ...
  • Loss Prevention – Two-Thirds of Retailers Victims Organized Theft December 14, 2019 Press release by NRF December 11, 2019 11:34 AM Eastern Standard Time WASHINGTON–(BUSINESS WIRE)–Organized retail crime affects almost all merchants and more than two-thirds of those surveyed have seen an increase in ...
  • Redbox Games – No Longer Rents Games December 12, 2019 Redbox Kiosk News From Engadget 12.10.19 The internet seems to have caught up with the games via Redbox.  Xbox subscriptions have cut into the market. Consumers spent $400 million renting DVD and ...
  • Ten Rules Innovation Amazon December 9, 2019 Amazon executive Doug Herrington can sum up the formula for his company’s rapid innovation in ten rules. Herrington, a 1988 Princeton alumnus, shared those rules, along with reflections on his own ...
  • Toys R Us returns to Houston with interactive store December 7, 2019 Excerpt from Houston Chronicle Toys R Us, the beloved toy retailer that went out of business last year, has returned to Houston with a revamped store that aims to offer a ...
  • In-Store Loss Prevention – Home Depot’s efforts to stop a growing theft problem November 25, 2019 Read full article on CNBC “I personally believe this is driven by the opioid crisis,” Carol Tome, Home Depot’s then-chief financial officer, said in a phone interview with CNBC in May. KEY POINTS Organized ...
  • Facial recognition public spaces – Perspective November 25, 2019 From CTVNews.Ca Excerpt — TORONTO — Technology capable of scanning a person’s face and linking them to a database of thousands of other people has been introduced in Canadian airports and shopping ...
  • Denny’s Selects Presto As Its Exclusive Pay-At-Table Technology Partner November 21, 2019 Press Release – November 19, 2019 Presto has been selected to deploy its industry-leading pay-at-table tablet kiosks at participating Denny’s restaurants across America Presto, the restaurant industry’s end-to-end front-of-house (FOH) technology platform, ...
  • Amazon Ramps Up Its Physical Retail Plans — Including Cashier-less Grocery Stores November 21, 2019 Amazon Retail Grocery Stores CONTRIBUTOR Danny Vena  The Motley Fool PUBLISHED NOV 20, 2019 2:22PM EST NASDAQ Full Article  — The rumor mill has switched into high gear when it comes to Amazon.com (NASDAQ: AMZN) and its relentless ...
  • Touchscreen surface treatments October 29, 2019 Nice article on touchscreen treatments https://kioskindustry.org/touchscreen-surface-treatments/
  • Standard Cognition buys cashierless DeepMagic – Retail Kiosks October 28, 2019 Retail Kiosk News Valued at $535 million, autonomous retail startup Standard Cognition has emerged as a soon-to-be tech giant and the best hope for merchants to compete with Amazon Go. ...
  • Patient Kiosk website for Healthcare Kiosks Launched October 27, 2019 We’ve launched a new website Patientkiosk.io Patient Kiosk Check-In The patient check-in kiosk increases efficiency and patient satisfaction in emergency departments, waiting rooms and ambulatory settings by expediting the patient identification process, ...
  • Retail Stores Adding Food To Drive Traffic October 21, 2019 Reference link Food Coming to a Retail Store Near You LONDON, United Kingdom — In a grand restaurant in central London, customers tuck into classic British delicacies such as afternoon tea topped off ...
  • Checkout Technology – Tesco invests in frictionless checkout startup Trigo October 19, 2019 https://agfundernews.com/tesco-invests-in-frictionless-checkout-startup-trigo.html Tesco Retail Technology — Tesco invests in frictionless checkout startup Trigo October 17, 2019 Lauren Stine UK supermarket behemoth Tesco has partnered with Israel-based checkout technology developer Trigo and made an equity investment in the ...
  • Supermarket Turmoil in Grocery Business October 5, 2019 Forbes Article on Turmoil in Grocery Industry The big question How will consumer adoption of online grocery shopping accelerate in the next several years? Will the leading companies in the grocery business in ...
  • Contactless Card Double Tap Trick October 5, 2019 Noted on DailyMail A security loophole is allowing fraudsters to break the £30 spending limit for contactless bank cards. Banks and retailers are allowing customers to cover a single bill of more ...
  • Benefits of Technology in Hospitality Industry August 15, 2019 The Top Technology Tools For Hospitality Good list of tools SEVENROOMS BLOG The hospitality industry is a dynamic environment that’s constantly moving and evolving. As one of the largest industries worldwide, restaurant sales ...
  • Robotic Nurse Assistant Helps in Medical July 11, 2019 Full article on Fast Company A hospital introduced a robot to help nurses. They didn’t expect it to be so popular Moxi is a robot designed to make nurses’ lives easier. But ...
  • Amazon credits AI-driven enhancements and mathematical optimizations for Locker growth June 6, 2019 At a breakout session during Amazon’s re:MARS conference in Las Vegas, Samyukta Sethuraman, a senior research scientist at the Seattle company’s cross-disciplinary AI team, gave an update on Amazon Locker, Amazon’s self-service ...
  • Walmart IRL or Intelligent Retail Lab – Where’s the Beef with AI? May 1, 2019 Excerpted from Fast Company April 30, 2019. Recommended read! Walmart’s AI-powered store of the future is nothing like Amazon Go There are cameras. There is AI. And the similarities end there. By ...
  • The State of Retailing Online 2019 – NRF and Forrester May 1, 2019 NRF Research The State of Retailing Online 2019 National Retail Federation Published Mar 11, 2019 Developed in partnership with Forrester Research, the annual State of Retailing Online report provides an overview of metrics from ...
  • Amazon Go, CafeX – future of retail automation April 15, 2019 Article published on ZDnet April 15th The two futuristic retail experiences offer a contrast in how advanced tech can be used to prepare beverages on the spot as well as eliminate ...
  • Walmart doubles down on robots to shift labor costs: “We’re going big” April 11, 2019 News story excerpt from CBS News Walmart said it’s adding almost 4,000 robots to its stores and facilities. The investment will allow human workers to shift to other tasks that are harder ...
  • ‘Retail apocalypse’ now: Analysts say 75,000 more U.S. stores could be doomed. April 11, 2019 Reported on Washington Post April 10th. Overall, retailers have closed more than 15,000 stores since 2017, according to UBS. Among them: Radio Shack (which closed 1,470 stores), Toys R Us (735 ...
  • Why 2.7 million Americans still get Netflix DVDs in the mail April 5, 2019 Excerpy from April 4th, 2019 CNN article full text Netflix Users Still Opt for US Mail Still 2.7 Million subscribers that get Netflix in the US Mail. $212 Million profit last year ...
  • Denver ready to make money on thousand-foot, $14.5 million sign February 17, 2019 Original complete article published on The Denver Post For more than a year, a thousand-foot ribbon of light has greeted people along Peña Boulevard at Denver International Airport. Now, the airport’s ...
  • Taco Bell Ordering With Kiosks February 17, 2019 Original complete article published here – excerpt below As our everyday lives revolve around swiping, scrolling, and tapping, Taco Bell knew they needed to evolve their customer experience to match. Their ...
  • Pay Extra Special Attention To Kroger’s Shelf Labeling February 17, 2019 Retailers Pay Attention Kroger Shelf Labeling Originally published  on Forbes – Excerpt below So while Kroger’s recent experiments may already be showing beneficial effects in terms of in-store conversion and basket size, the more ...
  • Press Release – The Kroger Co. December 5, 2018 Source: ir.kroger.com Fighting off Amazon seems to be high priority these days
  • Provision Holding secures 100% ownership of 650 kiosks in Rite Aid stores November 30, 2018 US-based provider of integrated solutions for retail Provision Holding has secured 100% ownership of 650 kiosks in Rite Aid stores. Source: www.retail-insight-network.com
  • Amazon Lockers vs. Walmart pickup tower: Which is better? November 12, 2018 Amazon Lockers and Walmart’s pickup towers let shoppers pick up their products in-store and save on shipping. We tested them to see which was better. Source: www.businessinsider.com Good writeup on actually using ...
  • Why Healthy Vending Machines Are Trending November 11, 2018 As our lives get busier and more and more people are working remotely than ever before, we find ourselves in a moment in history when vending machines make a lot ...
  • Cash Or Card: Some Businesses Are Making Decision To Go Cashless « CBS Philly November 11, 2018 Some consumers are making customers choice of paying with cash or credit easier by going cashless, but not everyone is on board with the idea. Source: philadelphia.cbslocal.com
  • Kroger Launches Voice-Assistant Ordering for Grocery Ecommerce November 10, 2018 Mega-grocer teams with Google Assistant for contextual commerce Source: progressivegrocer.com
  • Bloomberg – Online Stores Moving to Physical Stores – Why? November 6, 2018 Matt Townsend, global business reporter for Bloomberg, on how digital natives like Warby Parker have recognized they need physical stores to grow and prosper. Hosted by Pimm Fox and Lisa ...
  • Enough With the U.S. Retail Apocalypse – Bloomberg November 6, 2018 Not every company is rolling over as Amazon runs roughshod over the industry. Source: www.bloomberg.com Her “retail matrix” analyses four factors that affect retailers: brands, experiential, frictionless and low-cost. These ingredients largely ...
  • Blind Marylanders sue Walmart, saying self-serve checkouts violate ADA – Baltimore Sun November 1, 2018 Three blind Maryland residents and the National Federation of the Blind are suing Walmart. Source: www.baltimoresun.com Assisted checkout getting a bad name.
  • Amazon.com patents wink-controlled facial recognition technology for online shopping October 31, 2018 The technology resembles iPhone X capabilities, which currently doesn’t allow purchases in Amazon’s marketplace. Source: www.bizjournals.com Several gesture technologies do this now (activate on wink). I am surprised Amazon got a patent ...
  • Walmart’s test store for new technology, Sam’s Club Now, opens next week in Dallas October 31, 2018 Walmart’s warehouse club, Sam’s Club is preparing to open the doors at a new Dallas area store that will serve as a testbed for the latest in retail technology. Specifically, ...
  • JR places automated kiosk on platform at Akabane Station in Tokyo October 19, 2018 JR East has placed an automated kiosk on a platform at Akabane Station in Kita Ward, Tokyo, in a trial using AI. The kiosk began operating on Wednesday. The kiosk, ...
  • Stores Magazine (NRFK) – September 2018 – Nice to See You Again October 1, 2018 Merchandise returns cost retailers in the United States more than $350 million in sales last year, including up to $22.8 billion attributed directly to fraudulent returns and abuse, estimates data ...
  • Amazon, Nike open stores of the future October 1, 2018 Amazon and Nike are creating new kinds of stores that make it easier to get customers what they want, when and where they want it. Digital ease is marrying in-person ...
  • Are McDonald’s kiosks better than cashiers? August 17, 2018 McDonald’s is rolling out a new way to order at its restaurants. Kiosks have increased accuracy and efficiency for fast-food chains. But are kiosks better for customers to use? Source: www.businessinsider.com The best ...

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