Retail Systems Automated Retail

Retail Systems

Retail automation is emerging as the building block for modern retail systems transformation.  Contactless is driving much of it (and that was driven by pandemic).  Whether it is EV Charging Stations, robotics, AI, Lidar, digital KYC or new payment methods such as facial, SMS or QR codes.  New robotic vending restaurants.

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Retail Systems aka Automated Retail

The automated retail systems industry is one of the two core technology showplaces today (financial Services being #2).

    • Emerging technologies such as biometric contactless, robotics, delivery, ghost kitchens, lockers, digital signage, vending and automated vending lead the way.   Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
    • More mature retail technology includes interactive displays, next-generation POS,  and interactive one-to-one customer service technology.
    • Companion technologies include EV charging technology. EV charging stations located in the Kohls parking lot provide extra convenience and pulls in additional traffic from users searching Google Maps for a convenient recharge point. Restaurants are now including.
    • Sustainability has emerged with zero carbon footprint McDonalds restaurants now.
    • Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS,  HIPAA, ADA, UL, CE just to name a few.

For more information on companion technologies, we recommend visiting the industrygroup.org site. Retail Systems aka Retail Automation is a member of the industrygroup

Example Digital Signage and Menu Boards

 

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