Automated Retail News
At 12:28 p.m. last Monday, I ordered chicken tikka masala and garlic naan through Uber Eats. Seconds later, in a small room in a Queens warehouse five miles away, a robotic arm sprung to life. It removed three cardboard containers from a refrigerator and placed them in an oven for about three …
Supermarket chain to remove self-checkouts from all but two of its stores, saying ‘we’re not great fans’ Some people love the speed and efficiency of supermarket self-checkouts. But then there’s the not recognising your bag, the unexpected item in the bagging area, the surprising item on the scale, …
Panera Bread founder says he thought it would be easier to be ‘hit by a truck’ during the chain’s stressful 2015 overhaul
Panera Bread’s founder Ron Shaich powered through some pretty tough periods in his three decades as the company’s CEO. But the company’s overhaul in 2015 was one the most stressful periods of his tenure, Shaich said in a
About Automated Retail
Automated retail is a term that refers to the use of technology to provide self-service or automated retail services, such as kiosks, vending machines, robots, and smart shelves. Automated retail can offer various benefits for retailers and customers, such as convenience, speed, personalization, and data collection. Some examples of automated retail are:
Automated retail kiosks that operate as fully automatic retail stores through the use of software integrations. These kiosks are often located in heavily trafficked locations such as airports, malls, resorts, and transit hubs.
Automated retail vending machines that provide a storefront that is automatic, with no employees or overhead, and open for business 24/7. Retail vending machines can sell products such as snacks, drinks, cosmetics, books, and even groceries.
Retail robots that are used to capture more granular data about products on shelves and customer buying patterns, which can increase efficiency and accuracy in inventory management. Retail robots can also answer simple questions from customers or assist with inventory monitoring2.
Smart shelves that use sensors and cameras to track the availability of products on the shelves and alert staff when they need to be replenished. Smart shelves can also display dynamic pricing information based on demand and supply.
Automated retail is a growing sales channel for retailers and brands to reach customers in an innovative and non-traditional way. Automated retail technology can improve customer service, streamline operations, and boost security. However, automated retail also poses some challenges for retailers and customers, such as ethical issues, legal regulations, social acceptance, and human interaction.