Marketing note on ICSC March 2021 Great title. Summary: Says drive-thru but it is actually a walkup with pickup lockers Lockers are all accessible by phone though that comes with accessibility concerns The customer orders via voice AI helps customize the order Valyant is working on conversational AI Sonic Tried Voice Ordering 2019 – Goodtime Burgers ran a… Read More »
Amazon Lockers and Walmart’s pickup towers let shoppers pick up their products in-store and save on shipping. We tested them to see which was better.
Good writeup on actually using both of the units. We were not surprised that Amazon won. Having used it at the local Whole Foods it was measured almost in single digit seconds to pickup. Looks like Walmart overthought it and over complicated it.