TGI Fridays has completed a six-city pilot in Texas and Minnesota, and it will deploy the tablets in 80 additional restaurants, with more than 2,000 tablets by March Source: news.microsoft.com The devices use Windows 8.1, running Oracle’s MICROS Restaurant Enterprise Solution (RES) 5.4 on Oracle’s MICROS mTablet E-Series mobile point of sale devices.
Explanation by Panera CEO of 2.0, The five elements: web/mobile ordering, operations integrity, extra labor, delivery to table and finally The Wall. Source: kioskindustry.org
Many chain restaurants have begun offering computerized kiosks and push-button ordering systems. Source: www.kansas.com In Wichita, Chili’s, Applebee’s and Abuelos are using table-side tablets and kiosks as a supplement to the wait staff. The tablets allow patrons to make requests and pay their bill at the table. They can even use them, for an extra charge, to play… Read More: Many Wichita restaurants automating customer service »