Category Archives: retail automation

Automated Retail Systems and Retail Automation

The automated retail industry is one of the two core technology showplaces today (financial Services being #2).

    • Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way.   Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
    • More mature retail technology includes interactive displays, next-generation POS,  mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
    • Companion technologies include ATMs, kiosks, Advanced ATMS,  NFC and thin client.
    • Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS,  HIPAA, ADA, UL, CE just to name a few.

Restaurant Automation – How To Use Technology with Current Challenges

From Forbes August 2021 —  Angela Diffly  Forbes Councils Member —  Angela Diffly is co-founder of the Restaurant Technology Network. In Brief What about TikTok? Conversion from in-house to off-premise QR Codes Drones and BOTs Delivery Labor Excerpt: Is TikTok on your restaurant’s marketing strategy menu? If not, consider this. Ninety-year-old brand Ocean Spray landed 15 billion media impressions on TikTok… Read More »

Off-Premise AI Robots Gaining Traction For Drive-Thru Automation

Drive-Thru Automation News & AI Influence From NRN and Next Frontier August 2021 — The next part of the post-pandemic restaurant makeover? Robots In Brief Redesigns stress ease of customer experience like Panera’s geofencing technology and Taco Bell’s smartphone-operated food pickup.  both KFC and Dunkin’ piloting checkout-free automated drive-thrus powered by AI in 2019. Valyant is partnering with Checkers and… Read More »

Vending Kiosk News – Shopping Center Vending On the Rise

Shopping Center Kiosks and Vending Kiosk Article From ICSC August 2021 — Vending machines now feature digital touchscreens and even biometric facial identification to make the buying experience faster. In Brief Taubman highlighted and pitching most of their strategies Selling sauce, vape, skincare, drugs (Advil), cupcakes, eyelash extensions, PPE and CBD Revenue from vending machine still less that… Read More »

Retail History News from 2014 and Before

Historical Retail News Compendium We were doing some housecleaning from 2014 and for historical purposes here is Retail Systems news from 2014. Includes: Bitcoin writeup from 2013 — imagine buying then… Here they are InComm’s Corporate B2B Store Enables Retailers to Streamline Management of Corporate Gift Card Sales – Retail Automate PORTLAND, Ore. (Mar. 27, 2014) – InComm,… Read More »

Customers dedicated delivery zones on campus

  Where we saw it… H-E-B is partnering with Texas A&M University to provide grocery delivery to people who live on its main and West campuses in College Station, Texas, according to an article posted Wednesday on the university’s website. Under the Campus+ program, customers at the university can receive grocery orders at eight dedicated delivery zones for a $5 fee.… Read More »

The Changing of Travel and Hospitality Post-COVID

Blog post by Ingenico March 2021 The COVID-19 pandemic has changed travel and hospitality forever. 2020 saw many hotels and flights go empty for long periods. But with additional precautionary measures, CDC guidelines and the start of the vaccine rollout in the US, things are starting to look up. Most importantly, consumer confidence is making a comeback. According… Read More »