A Starbucks barista isn’t just doing a job that could be automated in the future. We’ve known how to build vending machines for coffee for decades, and with a bit of effort they could probably automate the sale of pastries too. Starbucks could lay off all of its baristas and make its stores fully automated.
But Starbucks isn’t going to do that because they know customers aren’t just coming for the coffee. The ritual of ordering coffee and having a human being prepare it is an integral part of the Starbucks experience.
A new version of KioWare Classic for Window is now available. The KioWare Classic for Windows Products (available in Lite, Basic, and Full), act as a secure kiosk mode, locking down the Windows operating system and desktop. Version 7.4.0 of KioWare Classic Lite, KioWare Classic Basic and KioWare Classic Full provides customers of the original KioWare software with… Read More »
Update for Ingenico – October 2015 Would be a good time to update the offerings and collateral for Ingenico so here we go. Products and Partner Collateral Partner-Brochure July 2015(2) iWL Seriesi SMP Companion iCMP 2015 Self-Service Solutions (high security) For ordering Ingenico products in the U.S. here are useful link(s). UCP Inc. – Unattended Card Payments Inc. (UCP… Read More »
Recycling cash is a retail automation cornerstone. Handling cash is its own cost and needs to be lowered. Article points out new install of ATM with recycler. If you’ve been around the ATM industry during the last several years, you will have heard a lot about cash recycling technology. But if you’ve been around the industry in the… Read More »
After I customized my quarter-pound burger with pretty standard dressings, I stood a little lost and nearly alone at the pickup counter for a few minutes. I turned back to the kiosk attendant/spirit guide and asked, “Am I supposed to wait here?” I wasn’t. That’s how unprepared I was for the table service feature. I bashfully took… Read More »
Explanation by Panera CEO of 2.0, The five elements: web/mobile ordering, operations integrity, extra labor, delivery to table and finally The Wall. Source: kioskindustry.org 5 Elements Panera 2.0 Explained was last modified: March 5th, 2015 by scoop it
NCR will provide European discount retailer, TEDi with innovative point-of-sale (POS) solutions to improve customer service and drive sales. Source: www.ncr.com NCR RealPOS™ 50 systems will be deployed at TEDi’s approximately 1,400 stores across Germany, Austria, Slovenia, Slovakia and The Netherlands in the next two years. Four hundred units have already been delivered to TEDi stores. TeDi Chooses… Read More »
Domino’s Pizza’s virtual ordering assistant Dom, which lets consumers dictate orders via mobile devices while on-the-go, has reached a half-million orders since its 2014 launch, suggesting that more food brands should consider investing in voice ordering technology Source: www.mobilecommercedaily.com Domino’s voice-activated ordering assistant tops half-million orders – Mobile Commerce – Applications was last modified: March 5th, 2015 by… Read More »
Many chain restaurants have begun offering computerized kiosks and push-button ordering systems. Source: www.kansas.com In Wichita, Chili’s, Applebee’s and Abuelos are using table-side tablets and kiosks as a supplement to the wait staff. The tablets allow patrons to make requests and pay their bill at the table. They can even use them, for an extra charge, to play… Read More »
Couple of wins in self-checkout, one big legacy app cancelled, EMV costs reducing spend on upgrades in software, hospitality quick food spend down thanks to one mega. Cloud services * Revenue are new #1 Source: seekingalpha.com Couple of wins in self-checkout, one big legacy app cancelled, EMV costs reducing spend on upgrades in software, hospitality quick food spend down… Read More »