Category Archives: Walmart

China Digital Online and Battle Between Costco and Walmart

costco walmart china digital online market battle

Costco Versus Walmart Versus Amazon? Insight — China is becoming the proving ground for three very different retail futures. Costco is betting on controlled physical expansion plus digital pull, using a small but premium warehouse footprint to anchor membership loyalty while evolving toward app-driven engagement and localized supply chains. It’s disciplined, brand-centric growth aimed at long-term density rather… Read More: China Digital Online and Battle Between Costco and Walmart »

Out of the warehouse, RFID sows new uses

Customer experience, theft prevention, inventory transparency and more take center stage RetailNOW panel explores rising RFID use cases With technologies improving many aspects of retail operations, one longtime standby not to be overlooked thanks to its convenience and versatility is radio frequency identification (RFID). Best known for simplifying inventory management, RFID has evolved to improve the customer experience… Read More: Out of the warehouse, RFID sows new uses »

Walmart Making Incursion Into Finance

Walmart Fintech Incursion From the Financial Brand Jan 2021 — The deal with Ribbit may reflect Walmart’s desire to get further into the actual guts of financial services, rather than being solely a distribution partner. At present, the fintech startup will be majority-owned by Walmart and some activities will be pursued via partnerships with other fintechs. Leadership will include… Read More: Walmart Making Incursion Into Finance »

Walmart Blog — Walmart Store Design to Help Customers Better Navigate the Omni-Shopping Experience

walmart innovation

From the Walmart Blog Sep2020 — Sept. 30, 2020 By Janey Whiteside, EVP and Chief Customer Officer, Walmart Walmart has been on a transformational journey for several years now, reimagining ways to create seamless omni-shopping experiences that save our customers time and inspire them whether in-store, online or via mobile. Today, our imagination becomes a reality as we… Read More: Walmart Blog — Walmart Store Design to Help Customers Better… »

Walmart Digital Eye Cameras at Checkout Come Under Fire

Walmart AI

From the DailyMail UK June 2020 A group of anonymous Walmart workers have raised concerns about the anti-shoplifting technology used to monitor the company’s self-checkout kiosks. A group that calls themselves ‘Concerned Home Office Associates’ has circulated a video documenting the system’s flaws, including frequent failures to identify unscanned items, and incorrectly identifying personal items potentially shoplifted. In an email… Read More: Walmart Digital Eye Cameras at Checkout Come Under Fire »

Walmart Testing Self-Checkout ONLY at Arkansas Store

walmart self-checkout

From the Kansas City Star Jun2020 Going full self-checkout only has pluses and minuses. It has critics and fans.  The pandemic has sensitized buyers towards other people handling their food (after they have handled 200 other persons food).  A lot more Walmart employees now get to assist and make the experience better, rather than acting as checker.  Bagging… Read More: Walmart Testing Self-Checkout ONLY at Arkansas Store »

Walmart IRL or Intelligent Retail Lab – Where’s the Beef with AI?

Excerpted from Fast Company April 30, 2019. Recommended read! Walmart’s AI-powered store of the future is nothing like Amazon Go There are cameras. There is AI. And the similarities end there. By Mark Wilson 5 minute Read When Amazon launched its first Go store in 2018, the public lined up around the block to see the future of… Read More: Walmart IRL or Intelligent Retail Lab – Where’s the Beef… »

Walmart opening FedEx Office locations in 500 stores

FedEx Office, a subsidiary of FedEx, on Tuesday announced it will bring 500 new FedEx Office packing, shipping and printing locations to U.S. Walmart stores. At ShopTalk in Las Vegas the companies said a pilot program had successfully driven more traffic to the retailer while smoothing logistical problems.

Source: www.retaildive.com

I like the line from Doug Stephens — Walmart has clearly recognized that if it’s going to hold its own against Amazon, it needs to think less like an empire and more like a network.