Walmart IRL or Intelligent Retail Lab – Where’s the Beef with AI?

By | February 13, 2022

Excerpted from Fast Company April 30, 2019. Recommended read!

Walmart’s AI-powered store of the future is nothing like Amazon Go

There are cameras. There is AI. And the similarities end there.

walmart irl AI lab

When Amazon launched its first Go store in 2018, the public lined up around the block to see the future of retail: a new experience where you could walk in, grab something off the shelf, and walk out. Sure, there were cameras on the ceiling and AI on computers tracking silently from above, but the promise was convenience through automation–maybe not The Jetsons, but a better 7/11 for certain.

Excerpted from Fast Company
Author: Retail Systems

Craig Allen Keefner is an influential figure in the self-service technology industry, best known for his leadership in kiosks, digital signage, and retail automation. Based in Denver, Colorado, Keefner has managed the Kiosk Industry Group (Kiosk Manufacturer Association) since 2014, supporting self-service professionals and overseeing projects in kiosks, point-of-sale systems, thin client technology, and related fields.​ Over his career, Keefner has served in various executive and managerial roles—including as owner and CEO of pioneering kiosk and retail tech companies, as well as managing key industry websites such as kioskindustry.org and thinclient.org. His experience also includes significant contributions to the deployment and advancement of interactive technology in healthcare, retail, and smart cities.​ Keefner holds a BA from the University of Tulsa and has earned credentials in electronics and technology from institutions like the Missouri Institute of Technology and DeVry. Often recognized as “Mr. Kiosk,” he is noted for his expertise, industry advocacy, and innovation in digital self-service solutions