Merchandise returns cost retailers in the United States more than $350 million in sales last year, including up to $22.8 billion attributed directly to fraudulent returns and abuse, estimates data analytics firm Appriss.
"Fraud is such a big number in retail, one that largely goes unchecked," says Peter Trepp, CEO of FaceFirst, a software firm that provides a security face recognition platform for use in industries including retail, air transportation, casinos, sports and event venues. The company recently unveiled Fraud-IQ, which it calls the first facial recognition product built specifically for use against retail return fraud.
"It’s hard to find tools to combat fraud," Trepp says. "Part of this is because criminals have become so sophisticated. We think [facial recognition] is a contribution to battle this."
The new Fraud-IQ works in two ways to assist retailers. "First, it can identify people entering the store without a package and then showing up at the return counter with goods to return," Trepp says, "and the second works against repeat offenders."
Amazon and Nike are creating new kinds of stores that make it easier to get customers what they want, when and where they want it. Digital ease is marrying in-person convenience.
McDonald’s is rolling out a new way to order at its restaurants. Kiosks have increased accuracy and efficiency for fast-food chains. But are kiosks better for customers to use?
The best illustration to date I have seen of the ordering process along with the actual menus and operation of.
McDonald’s and its local franchisees are combining to invest $111 million in physical and technological upgrades at 140 Colorado restaurants this year and next, the company has announced.Click here to edit the content
The work, which ranges from remodeling to complete rebuilds, is part of a $6 billion modernization effort McDonald’s will roll out across the U.S. by the end 2020, according to a news release issued Tuesday.
• Adding self-order kiosks to make ordering and paying easier
• Creation of new counters that allow workers to bring food to customers at the table
• Creation of designated parking spots for mobile order pick-ups
• Expanded McCafé counters and new digital menu boards
• New dining room decorations and updated exteriors
McDonald’s has more than 200 independently owned locations in Colorado, according to the company. State Senate President Kevin Grantham, R-Canon City, called the company “a leader in job creation and economic growth,” in Tuesday’s release.
SkimReaper, subject of a USENIX Security paper, detects most common card skimmers.
They uncovered four broad categories of skimming gear:
- Overlays—devices that get placed on top of the slot for the ATM or point-of-sale system. They can be modeled to match a specific ATM type’s card slot or, in some cases, overlay an entire device such as a credit card reader at a retail point of sale. Overlays on ATM machines are sometimes accompanied by a keypad that is placed atop the actual keypad to collect PIN data.
- Deep inserts—skimmers engineered to be jammed deep into the card reader slots themselves. They’re thin enough to fit under the card as it is inserted or drawn in to be read. An emerging version of this is a "smart chip" skimmer that reads EMV transactions passively, squeezed between the card slot and the EMV sensor.
- Wiretap skimmers—devices that get installed between a terminal and the network they connect to. This suggests there’s a fundamental security problem to begin with.
- Internal skimmers—devices installed in-line between the card reader of a terminal and the rest of its hardware. These, Scaife said, are more common in gas-pump card readers, where the attacker has a greater chance of being able to gain access to the internals without being discovered.
You’re probably almost always running late when heading to the airport. Or maybe it’s just me. Every extra second counts, so standing in line for some scalding hot coffee at kiosk may not be in the cards. Briggo thinks it has come up with a solution. The app-based coffee service allows you to place your coffee order in advance and swing by the kiosk (located near gat
The machine officially launched today at the Austin airport.
HP Inc. is offering a new portfolio of devices and services designed to enhance the in-store retail shopping experience. The HP Engage portfolio will also be available through its Device-as-a-Service (DaaS) offering. The HP Engage Go Convertible is a flexible solution with a docking design for seamless transitions between fixed and mobile operations. The HP Engage Go …
Interesting mounting and features a side mounted printer.
The retailers who flourish in the upcoming years will be those that re-imagine and align their stores with the digital age.
New technological developments and the latest retail trends have redefined the meaning of ‘shopping’ by creating unique customer experiences. Today, shopping is no longer a monotonous task for consumers with retailers leaving no stone unturned to enhance their shopping experience. Furthermore, the retail industry’s steady migration to online e-commerce platforms has made it vital for brick and mortar retailers to give their customers a reason to come back to the store. Consequently, several retail companies have increasingly turned to modern technologies to help them revolutionize the future of retail. The retailers who thrive in the next decade will be those that re-imagine and align their stores with the digital age. Based on the retail trends and developments in retail technology, industry experts at Quantzig have curated some of the key retail industry trends that will redefine the future of retail:
Since Amazon first introduced its “just walk out” payment technology earlier this year, several other retailers have announced plans for similar platforms.
Since Amazon first introduced its “just walk out” payment technology earlier this year, several other retailers have announced plans for similar platforms. Microsoft is testing new technology for an automated checkout experience, working with retail giants like Walmart. Albertsons also announced a pilot program in Texas that creates a checkout-free experience for selected items, such as prepared meals.
What can other retailers learn from the Amazon Go experience?