Predictions Fast Casual QSR — Food, Beverage and Design by NRN

By | July 30, 2024
Restaurant Predictions

Nations Restaurant News is pretty good at this sort thing. 2021 Predictions

Restaurant Predictions

Restaurant Predictions

Excerpt:

New prototypes, the emergence of consumer-packaged goods, the new food hall and more trends Nation’s Restaurant News’ editors predict for the new year

Expect to see more technology supporting touch-free interactions, even more expansion of virtual brands and off-premise sales, consumer-packaged goods coming from more restaurants, social media and Gen Z directing marketing initiatives, and authentically spicy flavors.

Be sure to also check out our predictions for independent restaurants here.


Here are the major trends they see

  1. Frozen food becomes a hot sell.  That has quite a few implications and given the western swing and Gen Z it makes sense.
  2. Fine Dining changes — Restaurants that never had to-go meals like Canalis, Alinea and more have turned their experiential menus into off-premise adventures.
  3. Sustainable More Relevant — Panera and Chipotle Mexican Grill, for example, are giving guests guidance on dishes on their respective menus that are better for the planet.
  4. Dairy products decline — NotMilk is designed to look, smell and taste like cow’s milk but is made from nuts, seeds and grains. It’s not available for foodservice yet, but it is in Whole Foods Markets.
  5. Virtual Brands – absolutely. Quicker identification means faster transactions. Do I search for Brinkers or enter “its just wings”
  6. Consumer packaged goods from independent restaurants – Momofuku is also selling baseball caps, and fast-casual Native American concept Tocabe, in Denver, is selling t-shirts
  7. No touching — For limited-service brands, facial recognition technology can be used for touchless payments at kiosks.
  8. Spicier Food — When Dunkin’ is selling doughnuts with icing laced with ghost peppers and cayenne that’s spicy enough to make some people’s ears ring, you know that really spicy food has truly gone mainstream.
  9. the great outdoors and pedestrian-friendly zones — Many cities have temporarily turned their downtown streets into pedestrian-only zones to give struggling restaurants more space for outside dining.
Author: Retail Systems

Craig Allen Keefner is an influential figure in the self-service technology industry, best known for his leadership in kiosks, digital signage, and retail automation. Based in Denver, Colorado, Keefner has managed the Kiosk Industry Group (Kiosk Manufacturer Association) since 2014, supporting self-service professionals and overseeing projects in kiosks, point-of-sale systems, thin client technology, and related fields.​ Over his career, Keefner has served in various executive and managerial roles—including as owner and CEO of pioneering kiosk and retail tech companies, as well as managing key industry websites such as kioskindustry.org and thinclient.org. His experience also includes significant contributions to the deployment and advancement of interactive technology in healthcare, retail, and smart cities.​ Keefner holds a BA from the University of Tulsa and has earned credentials in electronics and technology from institutions like the Missouri Institute of Technology and DeVry. Often recognized as “Mr. Kiosk,” he is noted for his expertise, industry advocacy, and innovation in digital self-service solutions