Price, assortment, experience and access is how Wal-Mart execs define what matters most to customers, and they are working to lead in each of these areas by combining physical retail expertise with ongoing innovation from Walmart.com.
Source: www.thecitywire.com
WIth the locker system, he said shoppers go to the kiosk at the locker site in the front of the store. An email or text confirmation is sent to the customer once the order is set for pickup at the store locker. The details for how to access and open the correct locker is included in the confirmation.
The lockers themselves range in size from (3” X 3”) to (18” X 18”), with six inch and nine inch versions in between. The locker resembles a large billboard display that greets customers entering the store rather than a bank of lockers as there are no handles or numbers of identifying letters. The appropriate door opens for the customer automatically once the code information is entered in the kiosk.
