Automated Retail News
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About Automated Retail
Automated retail is a term that refers to the use of technology to provide self-service or automated retail services, such as kiosks, vending machines, robots, and smart shelves. Automated retail can offer various benefits for retailers and customers, such as convenience, speed, personalization, and data collection. Some examples of automated retail are:
Automated retail kiosks that operate as fully automatic retail stores through the use of software integrations. These kiosks are often located in heavily trafficked locations such as airports, malls, resorts, and transit hubs.
Automated retail vending machines that provide a storefront that is automatic, with no employees or overhead, and open for business 24/7. Retail vending machines can sell products such as snacks, drinks, cosmetics, books, and even groceries.
Retail robots that are used to capture more granular data about products on shelves and customer buying patterns, which can increase efficiency and accuracy in inventory management. Retail robots can also answer simple questions from customers or assist with inventory monitoring2.
Smart shelves that use sensors and cameras to track the availability of products on the shelves and alert staff when they need to be replenished. Smart shelves can also display dynamic pricing information based on demand and supply.
Automated retail is a growing sales channel for retailers and brands to reach customers in an innovative and non-traditional way. Automated retail technology can improve customer service, streamline operations, and boost security. However, automated retail also poses some challenges for retailers and customers, such as ethical issues, legal regulations, social acceptance, and human interaction.
