Retail Market Research – 2022 Trends in Self-Service – Facts & Factoids v3
Predicting 2022 trends begins with reviewing 2021 predictions. How many were right and how many were wrong? The consensus from many respected organizations comes down to one word: contactless. We think 2022 will be a breakout year for QR codes and other contactless tokens (facial, biometric, SMS) ourselves. Some new re-invigorated drivers include social networks like TikTok and… Read More »