Retail Market Research Archives

Retail Market Research – 2022 Trends in Self-Service – Facts & Factoids v3

Predicting 2022 trends begins with reviewing 2021 predictions. How many were right and how many were wrong? The consensus from many respected organizations comes down to one word: contactless. We think 2022 will be a breakout year for QR codes and other contactless tokens (facial, biometric, SMS) ourselves. Some new re-invigorated drivers include social networks like TikTok and… Read More »

Market Research IoT Impact – The Digital Transformation

IoT Market Research Predictions 2021 Great report from Kinsey listing markets for IoT. It’s hard to argue with RFID checkout and self-checkout payment is growing leaps and bounds. The old stand at cashier model is at or past the tipping point. They point to cost reductions in the store. Key point for us — Adoption of self-checkout use… Read More »