Category Archives: Retail Systems

The automated retail industry is one of the two core technology showplaces today (financial Services being #2).

- Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way. Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
- More mature retail technology includes interactive displays, next-generation POS, mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
- Companion technologies include ATMs, kiosks, Advanced ATMS, NFC and thin client.
- Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS, HIPAA, ADA, UL, CE just to name a few.

Speedier check-in at Airedale outpatients

CHECK-IN facilities for outpatients’ appointments at Airedale Hospital have been speeded up. Source: m.cravenherald.co.uk Interesting design for patient check in

EMV Compliance vs. PCI Compliance | The KioskSimple Blog

Brief overview of each of these standards for protecting cardholders so you have an idea how they impact how you accept credit card payments at your self-service kiosk or POS. Source: blog.kiosksimple.com To clarify it even further and more simply, PCI is about making sure the card data doesn’t get stolen and is secure in the first place… Read More »

Self-Service Hospitality – Ariane Systems Launches Strategic Focus on North America as Part of Global Market Development Initiative

Leading hotel self-service solution provider relocates CEO and key management support to the U.S., enhances integration initiatives with North America… Source: www.ariane.com In an effort to streamline transactions, the company has also linked its self-service platform with multiple payment service providers that include Merchant Link, Shift4, SIX Payment Services, Ingenico Group and Verifone. Integrations with several PMS providers… Read More »

Magic Quadrant for Field Service Management

Source: www.gartner.com New in-depth report by Gartner on FSMs

Sega Saturn: how one decision destroyed PlayStation’s greatest rival

After the huge success of the Mega Drive, Sega was filled with confidence about its future. But then on this week, twenty years ago, everything fell apart Source: www.theguardian.com

kiosk CTS at HIMSS Antimicrobial Copper UV Light Demo

CTS at HIMSS demonstrated entire line of patient check-in kiosk services as well as new antimicrobial and antibacterial finishes for medical kiosk Source: www.kioskcts.com kiosks with new anti microbial finishes are demonstrated at himss in April. very cool

10 chic Apple Watch stands to fit any style

If you thought your Apple Watch looked fetch on your wrist, wait until you see these stands. Source: mashable.com

VXL Thin Client Solution for QSRs Fast Casual Restaurants

Solution from VXL.net announces that, by sales, it is now the market leader in the QSR (Quick-Service Restaurant) sector/market. Source: thinclient.org VXL.net announces that, by sales, it is now the market leader in the QSR (Quick-Service Restaurant) sector

What’s the future of last-mile delivery? – DC Velocity

Drones get all the headlines, but there are other ways to get orders into customers’ hands quickly without relying on costly parcel services. Source: www.dcvelocity.com

Harvey Nichols customers use iPads to unlock product content in store « Retail Innovation

Harvey Nichols customers use iPads to unlock product content in store Source: retail-innovation.com As well as providing an enhanced shopping experience, it enables retailers to collect data on customer behaviour in store prior to checkout. After leaving the store, predictive models use this data to increase customer engagement and sales. Based on their clients’ objectives, they can drive… Read More »