Category Archives: Scoop.it

News from the retail automation sector

The automated retail industry is one of the two core technology showplaces today (financial Services being #2).

    • Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way.   Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
    • More mature retail technology includes interactive displays, next-generation POS,  mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
    • Companion technologies include ATMs, kiosks, Advanced ATMS,  NFC and thin client.
    • Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS,  HIPAA, ADA, UL, CE just to name a few.

China growth strategy could drive success for McDonald’s in US

Fast-food chain among businesses that have benefited from growth of mobile internet payments and e-commerce in China

Source: www.scmp.com

Last year, deliveries accounted for a quarter of the sales in tier one cities such as Beijing and Shanghai. Overall in China, sales from delivery grew by 81 per cent last year, said Zhang, adding that these growth rates were on the rise in 2018.

Bite Says Face-Recognizing Kiosks Improve Customer Experience

Jack in the Box CEO, Leonard Comma, made news this week when he said “it just made sense” for his fast-food chain to consider switching from human cashiers to machines. To be sure, there are big societal implications if every restaurant made such a shift, but what if automated kiosks provide a better customer experience?…

Source: thespoon.tech

That’s a belief driving the startup Bite, which creates facial recognition kiosks for quick service restaurants (QSRs). Using a combination of iPads, proprietary software and machine learning, Bite’s tablet kiosks can recognize your face to unlock loyalty programs, bring up food preferences and provide opportunities for restaurants to upsell.

Record gains for retailers during holiday season

Holiday spending rose to the highest level in years during the 2017 season amid widespread economic gains, and retailers in Houston got an extra boost from the rush to replace what Hurricane Harvey destroyed.
Fourth-quarter sales rose 5.5 percent from the same period last year, the U.S. Department of Commerce said Friday. In December alone, sales increased 5.4 percent.
Many retailers this month reported positive same-store sales during November and December, driven in part by investments that encouraged crossover between online and in-store shopping. Even department stores, which have for years fought to turn around declining sales, had a brighter season.
The results exceeded the National Retail Federation’s highest forecast.

Source: www.houstonchronicle.com

115 pickup towers installed by Walmart