Restaurant Payment POS Systems – Olo – The Litigations

By | October 30, 2024
Olo Stock price ouch

Exposing Olo Part 4: The Litigations

Article discussing and analyzing the class settlement for Olo. Who is Olo? Olo Inc. is a Software as a Service (SaaS) company that provides a platform for restaurants to manage online ordfers, delivery services, and customer engagement. Founded in 2005, Olo has transformed the way restaurants handle their digital operations, offering features like online ordering, delivery management, and customer engagement tools

“Exposing Olo Part 4: The Litigations” on Reforming Retail discusses the class action lawsuit against Olo Inc. The lawsuit alleges that Olo, its founder and CEO Noah H. Glass, and CFO Peter J. Benevides made false and misleading statements about key business metrics, their relationship with Subway restaurants, and their financial prospects. The settlement, if approved, will create a $9 million fund for affected investors. However, the article criticizes the settlement, noting that a significant portion of the funds will go to attorneys’ fees, leaving little for the plaintiffs. It also highlights ongoing issues with Olo’s management and their handling of the Subway news, which led to a significant drop in Olo’s stock price.

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Olo Competitors

Olo faces competition from several restaurant technology and food delivery companies. Some of its main competitors include:

  • Toast: A restaurant management platform that offers point-of-sale (POS) systems, online ordering, and delivery solutions.
  • Square for Restaurants: Provides POS systems and other tools to help restaurants manage their operations.
  • ChowNow: Focuses on online ordering and marketing services for restaurants.
  • Grubhub: A well-known food delivery service that also offers online ordering solutions.
  • Uber Eats: Another major player in the food delivery market, providing delivery services and online ordering

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Author: Retail Systems

Craig Allen Keefner is an influential figure in the self-service technology industry, best known for his leadership in kiosks, digital signage, and retail automation. Based in Denver, Colorado, Keefner has managed the Kiosk Industry Group (Kiosk Manufacturer Association) since 2014, supporting self-service professionals and overseeing projects in kiosks, point-of-sale systems, thin client technology, and related fields.​ Over his career, Keefner has served in various executive and managerial roles—including as owner and CEO of pioneering kiosk and retail tech companies, as well as managing key industry websites such as kioskindustry.org and thinclient.org. His experience also includes significant contributions to the deployment and advancement of interactive technology in healthcare, retail, and smart cities.​ Keefner holds a BA from the University of Tulsa and has earned credentials in electronics and technology from institutions like the Missouri Institute of Technology and DeVry. Often recognized as “Mr. Kiosk,” he is noted for his expertise, industry advocacy, and innovation in digital self-service solutions