Category Archives: retail automation

Kiosk Research – Self-Service QSR Kiosks

From Kiosk Industry Feb 2020 Excerpt: Self-Service QSR Kiosks Gaining Popularity Editors Note: Short and concise report on QSR Kiosk market. Nothing on drive-thru kiosks. Quite a few players not included (maybe next time). Example would be reference to McDonalds Times Square Flagship project (see CNBC writeup we published back in May 2019). That is Pyramid Computer out of Germany making… Read More »

In-Store Loss Prevention – Home Depot’s efforts to stop a growing theft problem

Read full article on CNBC “I personally believe this is driven by the opioid crisis,” Carol Tome, Home Depot’s then-chief financial officer, said in a phone interview with CNBC in May. KEY POINTS Organized retail crime costs retailers nearly $778,000 per $1 billion in sales in 2018, an all-time high, according to a National Retail Federation survey In the… Read More »

Supermarket Turmoil in Grocery Business

Forbes Article on Turmoil in Grocery Industry The big question How will consumer adoption of online grocery shopping accelerate in the next several years? Will the leading companies in the grocery business in the U.S. right now be the leaders in the online grocery business in five to ten years? Excerpt What About Amazon? What’s so remarkable about… Read More »

Taco Bell Ordering With Kiosks

Original complete article published here – excerpt below As our everyday lives revolve around swiping, scrolling, and tapping, Taco Bell knew they needed to evolve their customer experience to match. Their solution? Self-service ordering kiosks—the latest innovative technology in the quick serve restaurant (QSR) world. By putting the ordering power in customers’ hands and freeing up staff to… Read More »

Pay Extra Special Attention To Kroger’s Shelf Labeling

Retailers Pay Attention Kroger Shelf Labeling Originally published  on Forbes – Excerpt below So while Kroger’s recent experiments may already be showing beneficial effects in terms of in-store conversion and basket size, the more important implications to Kroger’s tests are what they will ultimately mean for the company’s consumer price transparency and the longer-term health of Kroger’s business model itself.… Read More »