Original complete article published on The Denver Post For more than a year, a thousand-foot ribbon of light has greeted people along Peña Boulevard at Denver International Airport. Now, the airport’s ready to make some cash on the eye-catching display. Installed in 2017, the sprawling LED display attracted criticism for its $14.5 million price tag. Airport officials said… Read More »
Original complete article published here – excerpt below As our everyday lives revolve around swiping, scrolling, and tapping, Taco Bell knew they needed to evolve their customer experience to match. Their solution? Self-service ordering kiosks—the latest innovative technology in the quick serve restaurant (QSR) world. By putting the ordering power in customers’ hands and freeing up staff to… Read More »
Retailers Pay Attention Kroger Shelf Labeling Originally published on Forbes – Excerpt below So while Kroger’s recent experiments may already be showing beneficial effects in terms of in-store conversion and basket size, the more important implications to Kroger’s tests are what they will ultimately mean for the company’s consumer price transparency and the longer-term health of Kroger’s business model itself.… Read More »
Albertsons is buying most of Rite Aid. Walgreens had previously tried to acquire the drugstore but the government blocked a full sale; the Rite Aid rival is now in the process of buying almost 2,000 stores instead. Albertsons will acquire the remainder, creating a company with a combined value of around $24 billion and annual revenue of roughly $83 billion. The… Read More »
Whitepaper by Strategyn Customer Centric How to build a customer centric culture in a company which may have been always idea or technology focused. Whitepaper-Strategyn-Blueprint-for-Building-a-Customer-Centric-Culture-of-Innovation
Canadian Tire interactive showcase video from June 2015 Store brings brand to life with unprecedented focus on products and services for life in Canada
Good article. What Starbucks tells us about automation and the future of jobs.
A Starbucks barista isn’t just doing a job that could be automated in the future. We’ve known how to build vending machines for coffee for decades, and with a bit of effort they could probably automate the sale of pastries too. Starbucks could lay off all of its baristas and make its stores fully automated.
But Starbucks isn’t going to do that because they know customers aren’t just coming for the coffee. The ritual of ordering coffee and having a human being prepare it is an integral part of the Starbucks experience.
FROM 2015 — Opens New Sales Channels to Consumers; On Display at NRF booth 825 NEW YORK – (Jan. 11, 2015) – Apex Supply Chain Technologies has introduced AnyWhere self-service product-delivery solutions for today’s on-the-go consumer. AnyWhere and the Apex Trajectory Cloud perfectly suit brands seeking omni-channel relationships with consumers by enabling them to order from AnyWhere, ship… Read More »
ROBO 3D brings eye-catching 3D printing kiosks to Best Buy retail stores Nov 11, 2015 | By Kira – LINK TO ARTICLE Though we’ve recently seen some major retail names including Staples and Lowe’s enter the 3D printing consumer market, it’s clear that they were just at the forefront of a massive global movement. Next in line to… Read More »
Tuesday, November 10, 2015 A new version of KioWare Classic for Window is now available. The KioWare Classic for Windows Products (available in Lite, Basic, and Full), act as a secure kiosk mode, locking down the Windows operating system and desktop. Version 7.4.0 of KioWare Classic Lite, KioWare Classic Basic and KioWare Classic Full provides customers of the… Read More »