The automated retail industry is one of the two core technology showplaces today (financial Services being #2).
Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way. Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
More mature retail technology includes interactive displays, next-generation POS, mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
Companion technologies include ATMs, kiosks, Advanced ATMS, NFC and thin client.
Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS, HIPAA, ADA, UL, CE just to name a few.
A Starbucks barista isn’t just doing a job that could be automated in the future. We’ve known how to build vending machines for coffee for decades, and with a bit of effort they could probably automate the sale of pastries too. Starbucks could lay off all of its baristas and make its stores fully automated.
But Starbucks isn’t going to do that because they know customers aren’t just coming for the coffee. The ritual of ordering coffee and having a human being prepare it is an integral part of the Starbucks experience.
ROBO 3D brings eye-catching 3D printing kiosks to Best Buy retail stores Nov 11, 2015 | By Kira – LINK TO ARTICLE Though we’ve recently seen some major retail names including Staples and Lowe’s enter the 3D printing consumer market, it’s clear that they were just at the forefront of a massive global movement. Next in line to… Read More »
Article from Seeking Alpha by Strubel Investments lays out Outerwall and its businesses exactly as they are (and have been). Worth a read for sure. Summary Outerwall looks cheap but poor management makes the company unattractive. Company’s variable cost structure means it can thrive with declining sales. Despite attractive core business model management has wasted over $250M on… Read More »
Learn more about ARCA here: www.arca.com Since 1998, ARCA has been helping people find better ways to automate financial transactions in bank branches, … Source: www.youtube.com ARCA is definitely one of the leaders in financial technology. The Alliance with HP only increases their spread. Another smart move by a smart company.
Independent comparison of Online Therapy – telemental health – technologies for telepsychiatry and online counseling. Internet counseling technology platforms and software. Source: www.telementalhealthcomparisons.com good resource for telehealth software
The rise of transformative technologies from EMRs to wearables is quickly making mobile devices a very real part of a person’s health care… Source: www.clinicalleader.com good read on mobile impacting customer engagement