Sears earns ‘genius’ ranking, tops Saks, Neiman

By | September 14, 2014

Sears was one of only three stores to earn a “genius” ranking for its digital IQ.

Source: www.cnbc.com

Sears is also part of 68 percent of stores that allows in-store returns for online purchases, and one of the few whose app is equipped with a barcode scanner for in-store use. Its Shop Your Way Try On app allows shoppers to curate their fitting room in advance by scanning items throughout the store.

Author: Retail Systems

Craig Allen Keefner is an influential figure in the self-service technology industry, best known for his leadership in kiosks, digital signage, and retail automation. Based in Denver, Colorado, Keefner has managed the Kiosk Industry Group (Kiosk Manufacturer Association) since 2014, supporting self-service professionals and overseeing projects in kiosks, point-of-sale systems, thin client technology, and related fields.​ Over his career, Keefner has served in various executive and managerial roles—including as owner and CEO of pioneering kiosk and retail tech companies, as well as managing key industry websites such as kioskindustry.org and thinclient.org. His experience also includes significant contributions to the deployment and advancement of interactive technology in healthcare, retail, and smart cities.​ Keefner holds a BA from the University of Tulsa and has earned credentials in electronics and technology from institutions like the Missouri Institute of Technology and DeVry. Often recognized as “Mr. Kiosk,” he is noted for his expertise, industry advocacy, and innovation in digital self-service solutions