BOPIS: The future of order fulfillment – Nice article on BOPIS from Smart Brief
We met with Cleveron on NRF 2020 and they have quite the portfolio of retail automation especially in BOPIS technology. The Walmart towers are designed by them (manufactured by Bell & Howell). International company. Here in Colorado we used to go to WholeFoods to dropoff and pickup but now we can do it at any Kohls, and usually spend $20 while we are there.
Here is SmartBrief excerpt.
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BOPIS and the Future of Order Fulfillment
Buy online, pick up in-store (BOPIS) has increased drastically in popularity with consumers and retailers alike, saving on shipping costs and cutting down on fulfillment times. A new survey, conducted by Radial and NAPCO Research, of U.S.-based retailers with annual revenues over $10 million, reveals just how popular.
Some of the findings outlined in this new infographic include:
- 67% of shoppers in the U.S. have used BOPIS in the past 6 months
- 88% of retailers are able to track incremental in-store purchases from the BOPIS customers
- 98% of retailers who have adopted these programs, say they’re getting additional in-store purchases from their BOPIS customers.
For the full reports, download these free e-books: