Category Archives: Scoop.it

News from the retail automation sector

The automated retail industry is one of the two core technology showplaces today (financial Services being #2).

    • Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way.   Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
    • More mature retail technology includes interactive displays, next-generation POS,  mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
    • Companion technologies include ATMs, kiosks, Advanced ATMS,  NFC and thin client.
    • Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS,  HIPAA, ADA, UL, CE just to name a few.

Cash Automation – ARCA & Crane

Press release issued by ARCA today.  The addition of the cash recycler is big news plus the new Android support.  At some point ARCA will abstract these devices into network appliances, and cash is…

Source: kioskindustry.org

New unified software platform for cash automation thanks to ARCA (and Crane aka CPI). 

Retail Automation Product Brief – Gen3c Kiosk for MicroMarket

This one caught our eye today. Released in 2014 for micromarkets, it is one of the smallest units complete with bill acceptor we have seen.   Receipt printer in the “side panel” as well. Biometrics…

Source: kioskindustry.org

Cash acceptor, printer + biometrics. Nice integration of bar code scanner. Small countertop and touchscreen is portrait. Nice unit and video. 

Retail Automation – Meet The Google Analytics For Physical Retail

Online retailers up until very recently have had a significant leg-up data-wise, simply because a customer’s very presence on their page offered up an intensely educational experience for retailers.
What do consumers look at?

Source: www.pymnts.com

“Some stores see sales most closely correlated with engagement rates — the percentage of people in the store show stays longer than 20 minutes. For other stores, the driving sales factor is conversion rate — the number of people who walk by who end up walking into the store. It really is all over the map — and often will change even within the same store.”

Today, over 500 retailers work with Euclid — and Franson reports their size varies from ultra-tiny SMBs to large retailers with hundreds of locations. The world his firm operates in today is very different from the one it launched in a mere five years ago.

Retail Systems – One-Two Punch Of Shoplifting & Fraud Costs Retailers $44B

Retailers got hurt from two directions last year: When they weren’t getting straight-up robbed, they were being defrauded from within. And it all contributed to industry losses totaling $44 billion for the year.

Source: www.pymnts.com

Employee/internal theft contributed to 34.5 percent of shrink, followed by administrative and paperwork errors at 16.5 percent, then vendor fraud or error at 6.8 percent. Bringing up the rear in the categories contributing to retail shrink in 2104 was unknown loss at 6.1 percent.