As concerns over a rise in express package thefts, FedEx and Walgreens pharmacies have inked a long-term deal to install 8,000 secure pickup/dropoff locations
Source: aircargoworld.com
An interesting dynamic of the shift to e-commerce has been a transfer of responsibility for package security, away from the retailer in the direction of the customer. Last-mile delivery companies have struggled with security issues as volumes have surged. A report from insuranceQuotes.com found that an estimated 23 million Americans had packages stolen from their homes in 2015.
In countries such as the U.K., regulations are stricter in an effort to head off these kinds of risks.
“Our research has shown that customers rank pharmacies as a preferred location for accessing their e-commerce shipments,” said Raj Subramaniam, executive vice president, chief marketing and communications officer for FedEx Corp. “The addition of Walgreens locations to the existing network of FedEx retail offerings will substantially increase customer access.”