Google will start selling products at its pop-up stores this week

By | October 18, 2017

This is a first

Source: www.theverge.com

It’s a lot easier to just showcase a small number of products on hand and direct people to the online Google Store, even if that’s not the ideal experience for a customer that’s ready to buy something on the spot. In fact, that point of friction risks losing the sale once the customer leaves the store.

It seems that Google is now up to the challenge of stepping more directly into physical retail.

Author: craig keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk