From manufacturing warehouses to dairy farms, robots have become woven into the business workflow. Here are lessons from four companies using blends of human and machine to get work done.
Restaurants such as McDonald’s and Panera Bread are leading the charge toward automation in the quick-service food industry, which offers an important example of how the labor market is transforming.
It is going to be yet another very busy year for the team at UPS, which is projecting 700 million deliveries between Thanksgiving and the end of December. That
UPS My Choice program is another channel UPS is hoping will help it keep the volume spike under control. The program allows customers to choose the delivery location of packages to a variety of sites outside their home, like work or a UPS Access Point location. The parcel pickup program has 30 million members worldwide heading into this holiday — a 10 million person pickup since a year ago, Gutmann told analysts on the call. UPS has about 8,000 Access Point locations in the United States, and they include UPS stores, Access Point “smart” lockers and other sites, such as convenience stores and dry cleaners.
Systems and methods for users of an automated retail store, vending unit, digital signage or interactive retail display (self-service units) to interact with such display/unit, collectively referred to in this text as a machine, directly and/or…
As Wal-Mart continues to explore ways to facilitate online pickup, it’s testing a storage locker that can distribute orders in the manner of a vending machine.
UPS Access Point locations — The UPS Store® or other neighborhood businesses, including local dry cleaners, drug stores and coffee shops — have desirable evening and weekend hours to accommodate package pickup according to a consumer’s busy schedule. They provide a secure location for consumers to retrieve their delivery if they are unable to receive their package at home, or if they live in a multi-tenant building that does not provide package collection as part of concierge services. Consumers can also drop off their returns at UPS Access Point locations.