There are numerous ways retail giant Wal-Mart assesses customer service feedback from its 5,000 U.S. stores. But there is evidence that a kiosk positioned directly in the front of the store could be a new way Wal-Mart solicits direct customer service feedback from its 140 million weekly shoppers. Source: www.thecitywire.com Seeking Alpha analyst Brian Gilmartin writes that one… Read More »
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Gatwick Airport is the first airport worldwide to introduce kiosk payment for self bag drop systems so as to simplify baggage check-in for its customers. Materna recently has been awarded the contract for this and will install 50 systems at Gatwick Airport starting in April 2015. Materna’s self bag drop system comes with an intuitive graphical user interface… Read More »
The new service is reportedly already available at 10 Burger King locations in Germany, with another seven scheduled to go online next week. Mobile payment system Opentabs is powering the program Source: www.mobilecommercedaily.com “There seems to momentum around Apple Pay and in general paying using a device rather than at the counter,” Mr. Weaver said. “It is still… Read More »
Enterprise Service Bus integrates line-of-business and operational systems; enables sharing of up-to-the-minute loyalty program information with customers. Source: hospitalitytechnology.edgl.com P.F. Chang’s China Bistro has selected Neuron ESB application and web services integration software to unify the restaurant’s backend systems that will power meaningful, real-time guest communications for its P.F. Chang’s and Pei Wei brands. Neuron ESB 3.5 implementation is currently underway, and will… Read More »
In Panera Bread (NASDAQ:PNRA) Q4 2014 Earnings Call February 12, 2015 Ronald M. Shaich – Co-Founder, Executive Chairman and Chief Executive Officer details results. Source: seekingalpha.com One num… Source: kioskindustry.org Post Views: 762
The co-founders of Pizzeria Locale discuss the plans to expand the pizza place from Colorado to Kansas City, Mo. Source: hereandnow.wbur.org Post Views: 769
Move over china and pretty linens. Best Buy Co., the nation’s largest consumer electronics chain, has launched its first wedding registry, catering to couples interested in the latest gadgets, from flat-panel TVs to Apple iPads. Source: www.miamiherald.com The retailer will also have kiosks in its 1,000-plus large-format U.S. stores by early April, where customers can check out the… Read More »
JCPenney has decided to resurrect their catalog, after an insightful learning that the print catalog actually led to more online sales. Source: www.psfk.com Post Views: 765
It has a very good chance of it, says at least one analyst. And Sears has done it before. Source: www.retaildive.com Sears Holding Corp.’s Shop Your Way program, which includes Kmart and Sears customers, features among the 10 most favored online retailers in the country, outperforming the e-commerce sites of L.L. Bean, Macy’s, and Sam’s Club, among others, according to Internet… Read More »
