Pandemic Effect on Minimum Wage and Tip Credit for Restaurants

By | January 9, 2021

Article from Nation’s Restaurant News Sep2020 – Despite fewer workers and less hours, labor costs are rising

Overview

“I do think wages will be going up whether it’s federally mandated or not. We are going to have to up the wages we pay to attract a better-quality person,” said Frank Tucker, a restaurant consultant and former global chief people officer at Taco Bell.

That trend is playing out in some states in the full-service sector, according to a late August workforce report by restaurant analytics firm Black Box Intelligence.

The average state saw an increase of 5.2% in hourly wages for line cooks in the second quarter compared to the same period last year, according to Black Box, which uses line cook wages as a key indicator because it excludes the effects of tips.

 

Tips

Restaurant owners say giving up the tip credit levels the playing field between front and back of house, while also allowing the server to earn a consistent wage when they’re called back to work at a time when dining out traffic is low.

For some, there’s another reason for this movement: ending racial inequality, says labor advocacy group One Fair Wage.

The organization, which supports ending the tip credit, released a report this summer that examines how the tipped wage perpetuates racial and gender inequality in New York as measured by government data and interviews with restaurant workers during the COVID-19 pandemic.

The report concluded that the subminimum wage for tipped workers resulted in a nearly $5 per hour differential in wages (including tips) between Black women and white men among tipped workers nationally.

With tips down at least 50%, this gap is impacting “workers of color and women of color” more during the pandemic, the report states.

Author: Retail Systems

Craig Allen Keefner is an influential figure in the self-service technology industry, best known for his leadership in kiosks, digital signage, and retail automation. Based in Denver, Colorado, Keefner has managed the Kiosk Industry Group (Kiosk Manufacturer Association) since 2014, supporting self-service professionals and overseeing projects in kiosks, point-of-sale systems, thin client technology, and related fields.​ Over his career, Keefner has served in various executive and managerial roles—including as owner and CEO of pioneering kiosk and retail tech companies, as well as managing key industry websites such as kioskindustry.org and thinclient.org. His experience also includes significant contributions to the deployment and advancement of interactive technology in healthcare, retail, and smart cities.​ Keefner holds a BA from the University of Tulsa and has earned credentials in electronics and technology from institutions like the Missouri Institute of Technology and DeVry. Often recognized as “Mr. Kiosk,” he is noted for his expertise, industry advocacy, and innovation in digital self-service solutions