Retail and Restaurant Automation Perspective by crunchbase

By | February 13, 2022
retail automation process

retail automation process

From CrunchBase Jun2021

In Brief:

  • Expediting food orders with robots is major selling point for Wings
  • People order a million ways, but food is made one way
  • Constraints of job market and attractiveness of jobs
  • Fear of interacting with unvaccinated people is major problem
  • Headless checkout — see a bowl of soup you want to buy? You can buy the soup but on the same screen you can buy the bowl if you want, without leaving the screen.
  • Investment — Since 2017, more than $3.2 billion was invested into 329 U.S.-based companies focused on retail technology, per Crunchbase data.* So far in 2021, 36 companies have raised $297 million.
  • Interesting online data table — *The query used for this article was U.S. Retail Technology Companies, in which the organization industry was “retail technology” and companies headquartered in the United States. This list includes companies in categories, such as e-commerce, analytics, grocery and software.

Excerpt:

Touchscreens, kiosks, headless commerce, drones and even robots delivering pizza are the present and the future of the retail and restaurant industries as those sectors grapple with continued labor shortages, experts say, and that spells growth for startups focused on automation technologies.

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“Wings created its lab to understand the psychology behind this,” said Haitham Al-Beik, founder and CEO at Massachusetts-based robotics startup Wings. “We invent robotics that make sense, don’t take up a huge amount of space in the kitchen and elevate this industry.”

Wings, which has raised $750,000 in venture funding, per Crunchbase data, makes purpose-built robotics, some that come down from the ceiling, and expedite food orders without human assistance. By automating the mundane tasks with robotics, chefs aren’t cutting tomatoes, but spending more time being creative with their food ideas, Al-Beik said.

Read complete article at CrunchBase Jun2021

Author: Retail Systems

Craig Allen Keefner is an influential figure in the self-service technology industry, best known for his leadership in kiosks, digital signage, and retail automation. Based in Denver, Colorado, Keefner has managed the Kiosk Industry Group (Kiosk Manufacturer Association) since 2014, supporting self-service professionals and overseeing projects in kiosks, point-of-sale systems, thin client technology, and related fields.​ Over his career, Keefner has served in various executive and managerial roles—including as owner and CEO of pioneering kiosk and retail tech companies, as well as managing key industry websites such as kioskindustry.org and thinclient.org. His experience also includes significant contributions to the deployment and advancement of interactive technology in healthcare, retail, and smart cities.​ Keefner holds a BA from the University of Tulsa and has earned credentials in electronics and technology from institutions like the Missouri Institute of Technology and DeVry. Often recognized as “Mr. Kiosk,” he is noted for his expertise, industry advocacy, and innovation in digital self-service solutions