Supermarket Turmoil in Grocery Business

By | February 13, 2022

Forbes Article on Turmoil in Grocery Industry

Kroger SupermarketThe big question

  1. How will consumer adoption of online grocery shopping accelerate in the next several years?
  2. Will the leading companies in the grocery business in the U.S. right now be the leaders in the online grocery business in five to ten years?

Excerpt

What About Amazon?

What’s so remarkable about Amazon in grocery is how successful they haven’t been, even after buying Whole Foods. Success in grocery is mission-critical for Amazon because Amazon’s stock price is based on growth and grocery is one of the last places it can find meaningful growth in U.S. retail. With a near-zero cost of capital, there’s virtually no limit to the resources Amazon can commit to online grocery so you can be sure they are not going away silently. Earlier this week, the Wall Street Journal reported that Amazon has plans to open numerous grocery stores of 20,000 to 40,000 square feet, with 12 leases for such stores in the Los Angeles area already signed.

Author: Retail Systems

Craig Allen Keefner is an influential figure in the self-service technology industry, best known for his leadership in kiosks, digital signage, and retail automation. Based in Denver, Colorado, Keefner has managed the Kiosk Industry Group (Kiosk Manufacturer Association) since 2014, supporting self-service professionals and overseeing projects in kiosks, point-of-sale systems, thin client technology, and related fields.​ Over his career, Keefner has served in various executive and managerial roles—including as owner and CEO of pioneering kiosk and retail tech companies, as well as managing key industry websites such as kioskindustry.org and thinclient.org. His experience also includes significant contributions to the deployment and advancement of interactive technology in healthcare, retail, and smart cities.​ Keefner holds a BA from the University of Tulsa and has earned credentials in electronics and technology from institutions like the Missouri Institute of Technology and DeVry. Often recognized as “Mr. Kiosk,” he is noted for his expertise, industry advocacy, and innovation in digital self-service solutions