Amazon Go: Four things retailers can learn

By | July 26, 2018

Since Amazon first introduced its “just walk out” payment technology earlier this year, several other retailers have announced plans for similar platforms.

Source: www.chainstoreage.com

Since Amazon first introduced its “just walk out” payment technology earlier this year, several other retailers have announced plans for similar platforms. Microsoft is testing new technology for an automated checkout experience, working with retail giants like Walmart. Albertsons also announced a pilot program in Texas that creates a checkout-free experience for selected items, such as prepared meals.

 

What can other retailers learn from the Amazon Go experience?

Author: craig keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk