KMA ADA Kiosk Chairpersons Announced

From Kiosk Industry March 2020 From PRNewswire March 2020 WESTMINSTER, Colo., March 4, 2020 /PRNewswire/ — The Kiosk Manufacturer Association aka KMA announces our new ADA and Accessibility Chairpersons.  Serving as co-chairpersons for our committee is Randy Amundson of Frank Mayer and Associates, Inc. and Mr. Peter Jarvis of Storm Interface.  Randy is one of our founding chairpersons and is continuing in his support of KMA and ADA. Peter is a charter sponsor… Read More »

Retail and Alcohol Upsell

Alcohol Retail – Shopping Under The Influence We like that title. WP article covers Nordstroms and how they are adding martinis to the mix for shoppers.  With all the analytics describing how doing this or doing that is going to increase sales per customer and provide an uplift, why not just do the obvious?  Sell them a martini,… Read More »

How AI Creates Jobs

AI is boosting efficiency and making life easier for thousands of AP professionals today. But many of these professionals are undoubtedly wondering if sophisticated software might one day put them out of a job. From Restaurant Technology News Feb 2020 Some of the new duties and responsibilities of the AP clerk have not yet been discovered, while others… Read More »

Casino Automation – Automated Cocktail Drink Dispensers

Reported on Vital Vegas Feb 20202 MGM Resorts testing automated beverage dispenser in casino.  It appears to be situated in service area so it would actually be operated by employees. The bartender remains.  It’ll be awhile before conversational AI (and customer charge method) are developed.   While everyone involved with the roll-out of drink dispensing machines have been… Read More »

Costco Membership – More Than A Hotdog

First reported by SheKnows Feb 2020   From Yahoo — There’s a lot to love about Costco. We can stock up on healthy gluten-free foods to make weeknight cooking a breeze (hello, everything bagel cod), fill our cars up with gas, and load our fridge with our favorite Starbucks ready-to-drink items. But one of the best things about… Read More »

MURTEC Restaurant Technology Conference Preview

From Kiosk Industry Preview Unprecedented consumer empowerment is redefining food service: delivery, privacy, personalization, alternative payments, artificial intelligence; stir in new ways to streamline the back of the house, and it’s a full-on innovation inferno. That’s why at MURTEC 2020 we’re giving restaurants an innovation heatmap. The agenda is packed with subject matter experts, and the show floor features 75+… Read More »

CSUN 2020 CONFERENCE – KIOSKS ASSISTIVE TECHNOLOGY

CSUN 2020 Conference – Kiosks From CSUN website Feb 2020 KMA at CSUN This March 11th-13th, Vispero will be leading multiple presentations on kiosk accessibility at CSUN’s Annual Accessibility Conference being held in Anaheim, CA. Vispero’s Vice President and subject matter expert Matt Ater, will lead a panel of kiosk accessibility experts on “Lessons Learned from Developing Accessible Kiosks”. The panel will include KMA… Read More »

Kiosk Research – Self-Service QSR Kiosks

From Kiosk Industry Feb 2020 Excerpt: Self-Service QSR Kiosks Gaining Popularity Editors Note: Short and concise report on QSR Kiosk market. Nothing on drive-thru kiosks. Quite a few players not included (maybe next time). Example would be reference to McDonalds Times Square Flagship project (see CNBC writeup we published back in May 2019). That is Pyramid Computer out of Germany making… Read More »

Automation affecting American workforce

Effects of Automation on American Workers Nice article on GQ Magazine Feb 2020 Excerpt: When McDonald’s began experimenting with automated kiosks for customers to place their orders, the company’s former CEO Ed Rensi blamed it on movements to raise the minimum wage. In a 2016 post for Forbes, he crowed, “I told you so. In 2013, when the Fight for… Read More »