The new realities of VR and retail

Virtual reality has long been the province of the gaming world and fantasies like the movie Minority Report. But with virtual reality (VR) and augmented reality (AR) devices projected to be a $4 billion business by 2018, much is being made of the technologies’ potential to transform the retail customer experience. 

Source: www.retaildive.com

But it’s also why home-improvement retailer Lowe’s is continuing to develop its “Holoroom.” The Holoroom, first unveiled in 2014, allows homeowners or their interior designers to try things out in their own spaces, or share ideas, including apps that operate on mobile. 

Was Ron Johnson right?

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Source: www.retaildive.com

Good read on Ron Johnson and whether some or all of his ideas were not so good then, but pretty good ideas now.

Vending Viability Through The Years

Not too long ago, I got a call from a New York Times magazine reporter. It’s not the first time the media has reached out to ask about the vending industry, but more than current trends, this reporter wanted data and the movement of the industry from…

Source: www.vendingmarketwatch.com

Micro markets have replaced vending in many large accounts. The estimates are that there are approximately 9,000 micro markets now.

The last interesting increase in the last 10 years has been the acceptance of cashless payment, or vending machines taking credit/debit cards as well as payment via smartphone. Back in 1995, only 57.6 percent of the vending machines in the U.S. accepted dollar bills (as opposed to coins). By 2000, that number was 80 percent. Cashless was added to the report in 2004, which meant that pretty much 100 percent of vending machines accepted paper money. In 2004, only 2 percent of vending machines accepted credit or debit cards (no mobile at that time). Last year, our research suggests 11 percent of vending machines now accept multiple forms of cashless payment (a number that is still far less than other retail locations).