Robotics, automation play a big role in Gartner’s top 10 predictions

By | October 26, 2015

According to Gartner’s annual top-10 list of strategic predictions, robots, robotic systems and automation will have an expanding role.

Source: www.cio.com

More on the article link but here are top three predictions:

Here are Gartner’s predictions:
1. Writers will be replaced. By 2018, 20% of all business content, one in five of the documents you read, will be authored by a machine, Plummer said.
“Robowriters” are already producing budget reports, sports and business reports, and this trend is sneaking in without notice. One advantage for machines: They don’t have biases or emotional responses, he said.
2. By 2018, 6 billion connected things will be requesting support. These non-human “things” are nonetheless customers requesting services and data, and other methods of support. Marketing to them (and by extension their human owners) can help build a business.
3. By 2020, autonomous software agents outside of human control will participate in 5% of all economic transactions. Smart algorithms are already beginning to perform transactions without our help.

Author: craig keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk