Sam’s Club is padding its lead over Costco in the e-commerce wars

By | May 24, 2016

Sam’s Club’s lead over Costco in e-commerce has widened, and new initiatives like store pick-up of online orders could boost it further.

Source: fortune.com

Club Pick-Up lets customers build and save shopping lists online so they can re-order the same items later automatically, among other features. That function is particularly useful for Sam’s business members, a segment where growth has been tentative.

Author: craig keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk