The End of an Era At Walmart

By | April 1, 2016

But the retail giant is rightly focusing on the future.

Source: www.bloomberg.com

It’s pretty amazing that executives are finally willing to take poor results on the chin and veer away from precedent in order to morph the company from a mostly brick-and-mortar operation into one that serves customers the way they want to shop — whether in stores, the web, on mobile, or a mix of all three. And if these investments work, they could position the company for another half-century of retail dominance.

Author: craig keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk