Payment Processors – Shift4 is really Shaft4? Thanks to Jordan at Reforming Retail. Nice article. If you are interested in the full picture when it comes to payments, subscribe to Jordan is our very strong recommendation. We have no financial relationship. RR simply grants us permission to provide education and information via their articles. Note that the kiosk… Read More »
Market Research Restaurant Report for McDonalds and Other – Worldwide Report on restaurant market research and kiosks worldwide by Dataos (RBR). Much better than the usual internet scrapes for the Indian datamarts like Research & Markets. They actually contacted us and we provided input on McDonald’s and Burger King. Wendy’s too. Other research conpanies do not canvas people… Read More »
The Legitimate Concerns for Toast’s TAM As published on Reforming Retail May 2024 — Not much of a kiosk is shown on their website. Almost appears to be card swipe and is the quintessential lollipop on a stick config. Another scintillating article by Jordan Thaeler this time on Toast, which seems to come up quite a bit. We’ve… Read More »
Revel & Shift4 Analysis of acquisition of Revel by Shift4 — From Reforming Retail. Excerpt Mistruth #1 Shift4 offers payments and other technology to a range of industries, including restaurants. Its restaurant POS system, SkyTab, is used by operators of many large chains, including Burger King, Applebee’s and Denny’s. Huh? Here’s how Shift4’s communications will go: Shift4 to… Read More »
Exposing Olo Part 3: Dropping 40% of Olo’s Enterprise Value into Wisely Both McDonalds and Five Guys Burgers and Fries compete on a daily basis to offer the public hamburgers and fries. In 2014, McDonald’s spent more than $988 million on advertising. Five Guys Burgers and Fries, in the same year, spent exactly $0. Continuing analysis of Olo… Read More »
Credit Card Interchange Post VISA/MC Agreement We all heard about the settlement with VISA and Mastercard and how consumers would see benefit. Unfortunately that is only a headline, not a fact. Once again Jordan with Reforming Retail breaks the settlement down, and what we find is same old same old (increasing rates). I like his cookies analogy where… Read More »
Exposing Olo Part 1: Introduction Note: One of our favorite writers is Jordan Thaeler of Reforming Retail. Anybody who is anybody in restaurants reads Jordan and while a subscription is not free, there is a very good reason for that. Olo Article from Reforming Retail March 2024 Olo has been an industry leader insofar as they are one… Read More »
Robotic Restaurant News We just got back from NRF and robotic restaurant stuff was all over the show floor. Robotic pizza for example. One of our favorite aspects of AI is overhead cameras in the kitchen to monitor food preparation. Also table usage. Here is our wrap on recent robotic restaurant news See our NRF 2024 review and writeup. The… Read More »
NCR “Voyix” Update Article from Reforming Retail (which we highly recommend subscribing to). So basically, Mike Hayford was able to dissolve a 139-year-old institution which is something only a special person can do. His predecessor, Bill Nutti, was just as bad. The Legacy of Mike Hayford: Destroyed NCR while Underperforming Peers by 95% and Raking 140% Higher Compensation… Read More »
Panera Bread Restaurants 2023 update October 28, 2023 — This is an opinion review of Panera by Craig Keefner. Independent consultant and more times wrong than right (but sometimes right!) I’ve always been a big fan of Panera Bread and in particular Blaine Hurst who led the company for a very long time was CEO. Great service, responsible company and relatively… Read More »
