Category Archives: Scoop.it

News from the retail automation sector

The automated retail industry is one of the two core technology showplaces today (financial Services being #2).

    • Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way.   Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
    • More mature retail technology includes interactive displays, next-generation POS,  mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
    • Companion technologies include ATMs, kiosks, Advanced ATMS,  NFC and thin client.
    • Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS,  HIPAA, ADA, UL, CE just to name a few.

This Week In Credit Card News: Identity Fraud Hits All-Time High; Apple Pay’s Move Into E-Commerce

Last year marked a large shift in the world of data breaches. For the first time, Social Security Numbers were compromised more than credit cards. A staggering 16.7 million consumers were affected by identity fraud last year, an 8% increase over year-ago levels and the highest volume since Javelin Strategy & Research began their annual surveys in 2003. This fraud resulted in losses of $16.8 billion.

Source: www.forbes.com

How Target, Kroger And Design Within Reach Are Tapping Tech To Improve Your Shopping Trip

Longtime merchants are turning to technology to enhance what many retailers now seem to view as their greatest asset these days: their fleet of stores.

Source: www.forbes.com

Good plan but devil is in the details.  Mobile inventory checkers are only as good as your inventory management and being able to search for product that customers is looking for. They cannot always find what is actually on the shelf in many cases.

Voice assistants set to revolutionize commerce and become a dominant mode of consumer interaction in the next three years – Capgemini Worldwide

The research found that today around a quarter (24%) of respondents would rather use a voice assistant than a website. However, in the next three years, this figure will rise to 40%. Close to a third – 31% – said they will prefer a voice assistant interaction to visiting a shop or a bank branch, compared to 20% today.

Source: www.capgemini.com

Chehalis McDonald’s Gets $1.8 Million in Upgrades, Including Self-Service Kiosks

After 43 years, the McDonald’s on Northeast Kresky Avenue in Chehalis has received a facelift and a load of upgrades. Following two months of construction, McDonald’s now includes multiple new

Source: www.chronline.com

Lots of pictures of the inside. “The restaurant now has self-service kiosks, tableside service and sleek, modern decor,” said Lindsay Rainey, a spokeswoman for the company. “You definitely won’t recognize this McDonald’s.”

 

Nice picture of the new ‘Kids Play’ interactive game pads

 

Local owner and operator Shari Nixon also commented on the new kiosks, stating, “It’s a convenience for customers. If they’re in a hurry they can beat the line.”

Check-in Kiosk

The modern check-in kiosk is used in many markets such as airline check-in kiosk, patient kiosk check-in , ticketing kiosks and many more

Source: check-in-kiosk.com

Check-in kiosk website provides information and solutions for check-in and also check-out self-service kiosk solutions.