Category Archives: Retail Kiosk

Retail Kiosk Automation

The automated retail industry is one of the two core technology showplaces today (financial Services being #2).

    • Emerging technologies such as robotics, lockers, digital signage, vending and automated vending lead the way.   Amazon and Google revolutionize physical delivery. OuterWall has another great idea (or not).
    • More mature retail technology includes interactive displays, next-generation POS,  mobile interplay, multi-touch, kiosks for self-service, video services, and customer service technology.
    • Companion technologies include ATMs, kiosks, Advanced ATMS,  NFC and thin client.
    • Standards – here we have more regulatory guidelines in play along with more standards than any other industry. PCI, OPOS, JPOS, MPOS,  HIPAA, ADA, UL, CE just to name a few.
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P.F. Chang’s Enhances Real-Time Guest Communication with Integrated Software

Enterprise Service Bus integrates line-of-business and operational systems; enables sharing of up-to-the-minute loyalty program information with customers. Source: hospitalitytechnology.edgl.com P.F. Chang’s China Bistro has selected Neuron ESB application and web services integration software to unify the restaurant’s backend systems that will power meaningful, real-time guest communications for its P.F. Chang’s and Pei Wei brands. Neuron ESB 3.5 implementation is currently underway, and will… Read More »

Five Elements Panera 2 Explanation & Impact

In Panera Bread (NASDAQ:PNRA) Q4 2014 Earnings Call February 12, 2015 Ronald M. Shaich – Co-Founder, Executive Chairman and Chief Executive Officer details results. Source: seekingalpha.com One num… Source: kioskindustry.org

Best Buy launches its first wedding registry

Move over china and pretty linens. Best Buy Co., the nation’s largest consumer electronics chain, has launched its first wedding registry, catering to couples interested in the latest gadgets, from flat-panel TVs to Apple iPads. Source: www.miamiherald.com The retailer will also have kiosks in its 1,000-plus large-format U.S. stores by early April, where customers can check out the… Read More »

Can Sears make a comeback?

It has a very good chance of it, says at least one analyst. And Sears has done it before. Source: www.retaildive.com Sears Holding Corp.’s Shop Your Way program, which includes Kmart and Sears customers, features among the 10 most favored online retailers in the country, outperforming the e-commerce sites of L.L. Bean, Macy’s, and Sam’s Club, among others, according to Internet… Read More »

Wendy’s outshines competition as common POS integration opens mobile opportunities – Mobile Commerce Daily – Payments

Wendy’s appears to be faring better than most, thanks in part to the installation of a comment point-of-sale system in more than 2,600 locations, helping to drive the chain’s mobile rewards and mobile ordering aspirations. Source: www.mobilecommercedaily.com The common POS system is positioned as the foundation of Wendy’s consumer engagement and marketing plans, including mobile rewards and mobile… Read More »

Managing Omnichannel and Digital Initiatives as a Portfolio

To meet the needs of consumers by engaging and delighting them across all touch points, retailers must manage omnichannel and digital initiatives as a portfolio. Source: viewpoints.kalypso.com To meet the needs of consumers by engaging and delighting them across all touch points, retailers must manage omnichannel and digital initiatives as a portfolio. Doing this will help retailers gain… Read More »