After I customized my quarter-pound burger with pretty standard dressings, I stood a little lost and nearly alone at the pickup counter for a few minutes. I turned back to the kiosk attendant/spirit guide and asked, “Am I supposed to wait here?” I wasn’t. That’s how unprepared I was for the table service feature. I bashfully took… Read More »
Explanation by Panera CEO of 2.0, The five elements: web/mobile ordering, operations integrity, extra labor, delivery to table and finally The Wall. Source: kioskindustry.org
NCR will provide European discount retailer, TEDi with innovative point-of-sale (POS) solutions to improve customer service and drive sales. Source: www.ncr.com NCR RealPOS™ 50 systems will be deployed at TEDi’s approximately 1,400 stores across Germany, Austria, Slovenia, Slovakia and The Netherlands in the next two years. Four hundred units have already been delivered to TEDi stores.
Domino’s Pizza’s virtual ordering assistant Dom, which lets consumers dictate orders via mobile devices while on-the-go, has reached a half-million orders since its 2014 launch, suggesting that more food brands should consider investing in voice ordering technology Source: www.mobilecommercedaily.com
Many chain restaurants have begun offering computerized kiosks and push-button ordering systems. Source: www.kansas.com In Wichita, Chili’s, Applebee’s and Abuelos are using table-side tablets and kiosks as a supplement to the wait staff. The tablets allow patrons to make requests and pay their bill at the table. They can even use them, for an extra charge, to play… Read More »
Couple of wins in self-checkout, one big legacy app cancelled, EMV costs reducing spend on upgrades in software, hospitality quick food spend down thanks to one mega. Cloud services * Revenue are new #1 Source: seekingalpha.com Couple of wins in self-checkout, one big legacy app cancelled, EMV costs reducing spend on upgrades in software, hospitality quick food spend down… Read More »
ThePoynt Smart Terminal combines the security and reliability of a traditional terminal with the unlimited versatility of a smartphone in a connected, multi-purpose device. With the PoyntOS and the help of 3rd party developers, the Poynt Smart Terminal also brings merchants the tools and technology to manage every facet of their business with the tap of a button. Includes dual screen… Read More »
