EV Charging Standards and ANSI Workgroups

EV charging infrastructure

Call for Participants to Shape ANSI Roadmap of Standards and Codes for Electric Vehicles at Scale

New York, September 8, 2022: The American National Standards Institute (ANSI) is seeking participants to support the development of a roadmap of codes and standards for electric vehicles (EVs) at scale. The roadmap will be developed by the ANSI Electric Vehicles Standards Panel (EVSP).

The roadmap will address critical codes and standards issues including high-power DC charging, storage (i.e., microgrid, distributed energy resource management systems) integrated with DC charging, vehicle grid integration, high-power scalable/interoperable wireless charging, and vehicle-oriented systems. Subject matter experts representing the following types of organizations (among others) are invited to participate:

  • Vehicle OEMs
  • Energy service providers (electric utilities, energy retailers)
  • EV services providers (charging network operators)
  • EV fleet operators / managers
  • EVSE manufacturers
  • Cloud service providers
  • Providers of telematics user services
  • Building energy management system operators
  • Distributed energy resource aggregators
  • Standards developing organizations
  • Non-SDO consortia/alliances
  • Code officials
  • Government (federal, state, local)
  • National labs

Those interested in participating are invited to review the panel architecture and schedule of working group calls and sign up for one or more working groups. The working groups are holding virtual meetings twice a month with subgroups developing content covering specific issues over the next several months. Even those unable to make all the calls can contribute to the document’s development. Public comment on the draft roadmap is targeted for mid-February 2023, and publication of a final roadmap is targeted by mid-May 2023. Participation is open to EV stakeholders that have operations in the United States.

The ANSI EVSP is a consensus-based, cross-sector coordinating body whose objective is to foster coordination and collaboration on standardization matters among public- and private-sector stakeholders to enable the safe, mass deployment of electric vehicles and associated infrastructure in the United States with international coordination, adaptability, and engagement. In the 2011-2014 timeframe, the EVSP developed two versions of a Standardization Roadmap for Electric Vehicles which is available as a historical reference. The current initiative is the result of a June 2021 lab call funding opportunity announced by the U.S. Department of Energy (DOE) Office of Energy Efficiency & Renewable Energy (EERE) Vehicle Technologies Office (VTO). The lab call included a codes and standards pillar to “identify and address challenges and barriers to the integration of [email protected] charging with the grid created by uncoordinated development of codes and standards and the rapid advances in vehicle and charging technologies.” Argonne National Laboratory (ANL) leads the codes and standards pillar of the [email protected] lab consortium formed in response, which also includes National Renewable Energy Laboratory (NREL), Oak Ridge National Laboratory (ORNL), Pacific Northwest National Laboratory (PNNL), Idaho National Laboratory (INL), and Sandia National Laboratories (SNL). The [email protected] activity also supports federal and state funding associated with deploying EV charging infrastructure nationwide.

There is no fee associated with participating in the EVSP and, ANSI membership, while encouraged, is not required to participate. The DOE VTO/ANL are supporting ANSI’s facilitation of the EVSP roadmapping effort. Sponsorship opportunities (with associated recognition benefits) are available to interested public- and private-sector stakeholders who would like to provide such support. ANSI is a 501c3 not-for-profit membership organization, and all funds are directly applied to help offset ANSI’s costs of administering the EVSP.

“In order to undertake a comprehensive analysis of the codes and standards needed for the scalable deployment of electric vehicles, it is essential that we engage all affected stakeholders. ANSI invites all interested stakeholders to have a seat at the table and participate in this important initiative,” said S. Joe Bhatia, ANSI president and CEO.

For more information, go to www.ansi.org/evsp.

About ANSI

The American National Standards Institute (ANSI) is a private non-profit organization whose mission is to enhance both the global competitiveness of U.S. business and the U.S. quality of life by promoting and facilitating voluntary consensus standards and conformity assessment systems, and safeguarding their integrity. Its membership is comprised of businesses, professional societies and trade associations, standards developers, government agencies, and consumer and labor organizations.

The Institute represents and serves the diverse interests of more than 270,000 companies and organizations and 30 million professionals worldwide. ANSI is the official U.S. representative to the International Organization for Standardization (ISO) and, via the U.S. National Committee, the International Electrotechnical Commission (IEC). For more information, visit www.ansi.org.


Jim McCabe | Senior Director, Standards Facilitation | American National Standards Institute

25 West 43 Street, 4th Floor | New York, NY  10036  U.S.A.

[email protected] | Phone: 1-212-642-8921 | https://www.linkedin.com/in/mccabejim/ | he/him/his

Get information about ANSI membership: www.ansi.org/membership

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Automated Retail News This Month

Automated Retail News this month

Here is the latest Automated Retail news from our Flipboard channel


automated retail news

automated retail news

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Kroger Checkout Supermarket Goes To Cashier Line Mode

Self-Checkout Supermarket News

From EatThis August 17th


When it comes to checking out at the grocery store, most places allow customers the choice between a self-checkout or a cashier lane. For a trip with a lot of items, the small area provided can be difficult when trying to scan them. At least until now.

Kroger has finally unveiled a solution for grocery shoppers with full baskets at self-checkout. America’s largest supermarket chain has been testing its new high-tech belted self-scanning service. While the old self-checkout lanes were small, these new lanes feature full, rolling belts—just like the ones the cashiers use.

The technology is expanding to 20 Cincinnati-area stores, as well as Dayton and Troy, in Ohio, and six locations in Kentucky, according to WCPO 9 News. And the grocer has plans for more locations this fall.

The belt will automatically move groceries down the lane, just like a traditional conveyor belt and employee scanning would. When the items get to the loading area a bagger will pack your products, according to Kroger’s Jenifer Moore. Essentially, shoppers only do their own scanning. But just in case you need them, cashiers won’t disappear.

Read full article at EatThis

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EV Charging Infrastructure – Is Everybody Ready?

EV charging infrastructure

From EV-Charging-Stations.org

EV Charging Infrastructure – Will It Be Ready?

July 2022 By Mike Harris, ELATEC Inc.

The California Air Resources Board recently announced a new goal of tripling electric vehicle (EV) sales over the next four years, reaching 35 percent of all new vehicle sales in the state by 2026. An executive order is already in place dictating that zero-emission vehicles will be 100 percent of all new vehicle sales in California by 2035. Electric vehicles only represent about 1 percent of the 250 million vehicles on U.S. roads today, but that is quickly changing. In addition to the California mandates, there are many other state and federal goals, along with automaker electrification plans, contributing to a rapid rise in EV sales nationwide. General Motors, for example, plans to sell only zero-emission vehicles by 2035, and the Biden administration has a stated goal of 50 percent ZEV sales by 2030. Multiple estimates put the number of EVs on U.S. roads by 2030 at 22 to 25 million.

Significant investment is needed to develop the EV charging infrastructure required to keep pace with the rapid growth in EV adoption. There are three basic types of EV chargers, also known as Electric Vehicle Service Equipment (EVSE) – Level 1, Level 2, and DC fast charging. Capabilities vary, but in general, L1 charging, which is your basic AC outlet, can provide about 4 miles of range per hour, L2 (240V AC) can provide ten range miles in an hour, and DCFC can provide an 80% charge from empty in about 30 minutes (for a standard range EV). The bulk of the EVSE needed will be L2 and DCFC, but the mix of each and where and how this will happen is still uncertain, as I will explain below.

Understanding the current state of public and shared private EVSE infrastructure can get muddy. Different sources sometimes use the terms EV charger and charging station interchangeably, which isn't always accurate. An EV charging station can have one or more chargers, and a single charger will typically have either one or two ports, which is the number of vehicles that can be simultaneously charged. According to the California Energy Commission, there are about 36,000 public EV charging stations in the state.

Per the US Department of Energy, there are about 47,000 public charging stations in the country. These numbers need to increase dramatically to support the expected number of EVs over the next several years. It's well understood that most drivers will rarely need additional public chargers, provided they can charge at home or work. Federal Highway Administration data from 2019 showed that the average American commuter drives about 40 miles per day. So, for those living in single-family homes with the ability to install an L2 residential charger, their needs would be covered mainly by plugging in overnight (excluding occasional road trips). But what about people living in apartments, townhomes, condominiums, and mixed-use dwellings? About 31 percent of the overall population lives in these types of residences. In large urban areas, it's often higher – a recent survey by Plug In America indicated that 70 percent of Los Angeles residents lived in multi-unit spaces. There are many federal and state incentives to help defray the costs of adding EVSE to multi-family structures, and more funds are becoming available with the new infrastructure bill. Still, additional obstacles to making charge-at-home more prevalent for apartment dwellers. Many pre-existing properties and parking garages can't support the power requirements for more than a small percentage of spaces to have even L2 chargers. And tapping into the grid for extra capacity is extremely and usually prohibitively expensive. Load balancing can help boost the number of EVSE systems that can be supported, but we're still talking about small numbers of chargers relative to the number of tenants. Many states are amending their building codes to require some number or percent of spaces to have EV chargers for new residential and commercial construction, which will further help expand our EVSE infrastructure. However, grid capacity is still a major roadblock to rapid EVSE deployment. A recent article by McKinsey and Company estimates that the power demand for charging the number of anticipated EVs in 2030 would equal 5 percent of all U.S. power generation today. Other models have put that number as high as 25 percent. Either way, the message is clear, we need a lot more grid capacity to enable the transition to electric vehicles.

Parallel to the development of EVSE infrastructure, new wind, solar, and other renewable energy installations will be needed to set up Smart Grids capable of handling future charging demands. Where and how much energy is required also depends on the type and location of EVSE. Most of the media buzz around EV charging is centered on expensive DCFC installations and superhubs that mimic something closer to traditional refueling stations. Still, most public and semi-private EVSE will likely be L2. A DC fast charger's total install cost is around 10x – 20x that of an L2, and having many vehicles plugged into DCFCs in one area can put enormous demands on the local grid.

For the  interstate system, DCFCs are needed, and establishing strategic Alternative Fuel Corridors with EVSE located every 50 miles is the top priority for the $5B allocated to EV charging deployment in the new Bipartisan Infrastructure Law. However, in cities and urban areas, the high cost and grid demand of DCFCs make L2 chargers the clear choice in most situations, with some exceptions, including DCFCs to support future electrified ride-share vehicles and fleets.

Just exactly how the future deployment of EVSE and grid expansions will play out is complicated, and there are a lot of smart technology companies working on different aspects of the solution and from different perspectives. Still, the number of market variables makes it difficult to predict what the EV charging landscape in the U.S. will look like. While there are a lot of good federal and state incentives for multi-family structures and businesses to add EV charging capacity, the up-front costs have to be weighed against short-term ROI and long-term futureproofing. For example, California requires public EV chargers to accept credit card payments via chip card to ensure
potential consumers' greatest level of access. Apartments and workplaces can restrict their EVSE access to tenants and employees and maintain private status under California law. This enables them to avoid the additional initial cost of an EV charger that accepts EMV-certified card payments, but then they miss out on future monetization opportunities.

In some cases, attracting new residents or employees may be the only ROI for adding EVSE that is needed. Another model for supporting EV adoption among renters who don't have access to charging where they live is called power-sipping or snacking. In this model, drivers top up their batteries as they go about their business at grocery stores, shopping malls, big-box stores, movie theaters, etc. It's been well studied that EV charger usage can significantly increase dwell time at shopping locations, translating into real dollars. Additionally, big box stores and large retail chains have more resources to add EVSE infrastructure. They will likely be a large part of the EV charging solution as internal combustion engine vehicles become scarcer. It's interesting to note the complementary trends in brick-and-mortar retail – increasing foot traffic and dwell time is the primary benefit of adding EV charging capacity. Still, physical retail also continues to compete with online sales by offering services like BOPIS (buy online, pickup in-store) and enhanced delivery services like Walmart's new In-your-fridge grocery delivery service.

The U.S. lags well behind Europe and China in EVSE infrastructure and needs to accelerate quickly to meet the anticipated goals of EV adoption. Government incentives, public-private partnerships, and utility investments will be required to deploy chargers and expand the grid. In theory, drivers only need to charge at home, work, or along the highway for longer trips – but the reality of developing charging infrastructure is much more complex as we have seen, and it will undoubtedly be interesting to see how the charging market develops.

Mike Harris is responsible for ELATEC Inc's business development efforts in the Americas, focusing on strategic verticals including EV charging, Industry 4.0, and access control. He has more than 20 years of experience in product management, engineering management and R&D. Mike can be reached at [email protected] or 772-210-2263.
Mike Harris, Head of Business Development for ELATEC Inc.

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Automated Bar Cocktails – Tended Bar Coming to Denver

automated cocktails

Automated Cocktail Machine News

From SportsTechie — TendedBar, the automated cocktail machine that uses facial recognition to process drink orders, will be implemented at Empower Field at Mile High for Denver Broncos homes games this upcoming NFL season. The stadium began using TendedBar at concerts earlier this summer in partnership with Aramark Sports + Entertainment and will debut TendedBar’s new digital age verification tool for Saturday’s Red Hot Chili Peppers concert at Mile High.

The engine behind this is IDMission. Here is their brochure — IDMission Brochure Instant-ID-V3-Eng (1)

Here is a video on how it works


About TendedBar

In a category of its own: TendedBar is an industry-first self-pour automated bar designed to significantly increase throughput and improve service to customers, all while providing a drink-ordering experience that’s faster, cleaner, and more controlled. The result provides fans with less time waiting in lines, safer access to drinks, less congestion, and an overall improved experience that serves drinks in seconds, so fans don’t miss a minute.

About IDmission

IDmission, a global leader in biometric and AI technology, reduces the risk associated with false identities. IDmission is the sole provider of a proprietary, end-to-end biometric solution for identity theft through a comprehensive KYC platform and automatic ID document analysis across 200 countries and four categories of biometrics: face, fingerprint, iris, and voice. For more information, contact [email protected].


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Retail Payment Systems – OS Neutral Solutions

retail payment technology

OS-Neutral Payment Devices

The next generation payment devices really don’t care what OS you are running. You could be running Flex, Linux, Android or Windows for that matter.  You do need an Ethernet or Bluetooth connection though.  Cloud payment systems have come a long way from Avalara and website e-commerce.  Now cloud-based payment unifies mobile pay devices which are increasing ever faster and using the web to handle the transaction.

Another consideration is that within a restaurant or POS location, while it may have kiosks equipped with these devices, an establishment can extend other modern digital wallet payment methods to customers at the counter. Maybe I want to pay using my Paypal account. Why not?

McDonalds and printers is a good example of just buying one kind of printer, when in fact they really have two usage models. One is a simple receipt and the other is being able to print stickers for merchandise thru the drive thru window.  They purchase the upscale model in large quantities and get a discounted price. They only have to worry maintenance wise about one single device.

The latest payment product from datacap systems, inc. shows how payment is now a simple http/https post. The payment device in this case is a PAX Android IM30 or Ingenico Telium TETRA device.  For more information contact datacap or email [email protected]

DC Direct embeds payments logic into the Ingenico Group Telium TETRA and Pax Android line of pads to facilitate a direct communication between the device and NETePay Hosted – no Datacap hardware or software is necessary.

George Hurdock with datacap — All of our middleware lives on the card entry device, and communicates directly to our NETePay Hosted gateway architecture, so as long as the POS developer can perform an http/https post, it doesn’t matter which OS they are communicating from.

The IM30, from Pax, is a standalone contact and contactless Android reader for self-service payments. It accepts all transaction types and is ideal for vending machines, kiosks or any unattended payment terminal. The IM30 connects via Ethernet or Bluetooth.

API Developer Support

Omnichannel Payment Processing with Datacap

Our Developer Portal is designed to help developers rapidly integrate payment processing using Datacap’s hardware and processor-agnostic payment interfaces.

Including Full API documentation for:

  • dsiEMVUS®
  • EasyCheckout™
  • dsiPDCX®
  • Pay API™
  • DC Direct™
  • dsiEMVApple™
  • dsiEMVAndroid™
  • DSIEMVClientX®
  • TranCloud™

IM30 Info

  • PAXBiz® Powered by Android™
  • 5″ Color Touchscreen
  • IP55 | IK08 Physical Protection
  • 1D/2D QR Code Scanning

The IM30 is an all-in-one unattended payment terminal that is designed to handle all payment methods including EMV®, MSR, and NFC contactless, QR code, as well as NFC-enabled mobile wallets. Built to last in any environment, it offers added conveniences and security like push-to-talk, picture surveillance, and automated customer identification. The IM30 performs best in all kinds of indoor and outdoor self-service environments with high transaction volumes, such as vending machines, ticketing machines, on-street and off-street parking, petrol forecourts, car-washes and store kiosks, self-service checkouts, and more.


Digital wallets

A digital wallet is a virtual version of your everyday wallet. It stores a user’s various payment types–credit cards, debit cards, bank account information, loyalty cards, and more–on an app or browser that can be accessed easily and quickly online or in-store to make a payment. Businesses can accept digital wallets online and in person through a wide variety of point-of-sale solutions.

• An estimated 4.4 billion global consumers will shop with a digital wallet by 2023, accounting for 52% of ecommerce payments globally.
• 1.6 billion global consumers will pay by digital wallets at the point of sale (POS) in 2023, accounting for 30% of POS payments.

“With the increased acceptance of digital transactions, coupled with consumer preference, there’s going to be an acceleration in [digital wallet] usage, even more than there already has been,” said Dave Duncan, EVP, chief product officer at Global Payments.

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EV Charging Stations – California Study Says Many Don’t Work

EV Charging Stations

EV Station Failures

From BusinessInsider May 2022

Click for full size - EVSE Chart - EV Charging Station Failures

Click for full size – EVSE Chart – EV Charging Station Failures

Of the 657 open public DCFC CCS EVSEs evaluated in this study, 72.5% were functional at the time of testing while 27.5% were either not functional or the cable was too short to reach the EV inlet. The most common cause of a nonfunctional EVSE was an electrical systems failure which included an unresponsive or unavailable screen, a payment system failure, a charge initiation failure, a connection failure, or a broken connector.

In Brief

  • As more and more EVs are adopted nationally, the need for fully functional and reliable open
    public DCFCs will increase.
  • Non-functional public chargers pose an important equity issue as residents in rented or multi-family dwellings usually charge at public charging stations. In addition, non-functional public chargers will have a significant impact on drivers on road trips.
  • High rates of non-functional chargers may inhibit the adoption of EVs. The design of location and quantity of needed DCFC charging stations, for the build out of a national EV charge infrastructure, should not have to assume that a quarter of the EVSEs will be nonfunctional.
  • The level of system failure observed indicates a poor quality of electrical design, components, or software plus the need for EVSPs to improve their identification of the EVSE functional status to trigger timely service. In addition, effective compliance measures are needed for EV charging stations that are part of a court settlement or paid for with public funds.
  • Compliance measures require clear definitions of reliability, uptime, downtime, and excluded time. It may be useful to consider reliability metrics from other industries (e.g., data centers, cloud service providers, etc.), such as mean time to recovery or mean time between failures,
    etc. In addition, compliance measures may require third-party assessments of EVSEs, using a standard test methodology, at the time of initial operation and at regular intervals thereafter and an assessment of reliability data collected by the EVSPs.


As the global auto industry spends billions to go green, the number of electric-car charging stations in the US is growing rapidly. But quantity isn’t everything — and the quality of many of those stations is lacking.

A study of public electric-vehicle stations in California’s Bay Area found that only 72.5% of chargers were operational. California has by far the most electric car owners of any state and has been a leader in electric and hybrid vehicles for years. But its charging infrastructure shows major reliability issues, the study, first reported by the San Francisco Chronicle, found.

EVSE Chart - EV Charging Station Failures

Click for full size – EVSE Chart – EV Charging Station Failures

Methods (as described in actual report)

All open, public DCFC EV charging stations with EVSEs with CCS connectors in the 9 counties of the Greater Bay Area were identified using the NREL NFDC database and the PlugShare.com website. Stations with CCS connectors with a charge rate >= 50kW were identified. The 9 counties were Alameda, Contra Costa, Marin, Napa, San Mateo, Santa Clara, San Francisco, Solano, and Sonoma. Non-open EV charging stations, e.g., Tesla, as well as non-public EV charging stations, e.g., stations in paid parking lots, private workplaces, or business sites with restricted access hours, were excluded.

The identified EV charging stations were visited by a driver with an EV with a CCS charge inlet. Each EVSE at the station was tested by plugging the CCS connector into the EV and attempting to initiate and sustain a charge for 2 minutes. If the charge was successful, the EVSE was classified as functional. The unique kiosk and CCS connector number or name were recorded. If the parking space was occupied by another EV and the EV was charging, the EVSE was classified as functional. If the parking space was occupied by a non-EV or by an EV and not charging, it was classified as not tested. If none of payment methods tested worked, or the EVSE was not functioning, or did not initiate or sustain a charge, the EVSE was classified as nonfunctional. If the cable was too short to reach the EV charge inlet, the EVSE was classified as a design failure.

The payment methods tested included 2 different functioning credit cards and the vendor mobile app or membership card. Payment methods were tested in the following order, credit card 1 insert, credit card 1 swipe, credit card 2 insert, credit card 2 swipe, then mobile app or membership card, until one of the payment methods was accepted. Each method, i.e, a swipe, was attempted twice before moving to the next payment method. The credit cards used for testing were Mastercard, Visa, and Amex. If any of the payment methods worked and led to a 2 minute charge, the EVSE was classified as functional. The EV drivers were instructed not to call the service number if the EVSE did not work; a functioning EVSE should not require a call to a service number.

Twenty volunteer EV drivers assisted in the testing of the EV charging stations. Only EVs with CCS charge inlets were used. The vehicles used for testing were the Chevy Bolt, Kia Niro,Hyundai Kona, Ford Mustang Mach E, and Porsche Taycan. The EV battery charge level was Electronic copy available at: https://ssrn.com/abstract=4077554

Reliability of EV Direct Current Fast Chargers
5 less than full at the time of testing. The volunteers were trained on the study methods and assigned EV charge stations to test. The survey was completed using a Qualtrics survey on a mobile device while the driver was at the charging station.
A random sample of 10% of the stations was tested at two points in time, approximately 1 week apart, to determine whether the functional state of the EVSEs changed over time.

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Verizon Pickup Lockers – BOPIS in 250 Stores Now

Verizon pickup lockers

Verizon Pickup Lockers News

Noted on Benzinga

BASKING RIDGE, N.J., April 25, 2022 (GLOBE NEWSWIRE) — Today’s consumers want convenience and Verizon continues to look at new and innovative ways to meet them when, where and how they want to be met. After the past two years, people have become familiar with a hybrid retail model known as buy online pickup in store (BOPIS) but now Verizon is making it even easier to do business with by adding buy online pickup in locker (BOPIL) as an option with Express Pickup Lockers. Verizon has offered in-store pickup for years and more recently introduced curbside pickup along with same-day delivery. Now Express Pickup Lockers are being rolled out at locations across the country ensuring seamless, efficient transactions, with increased customer satisfaction, and in select locations 24 hour access to their purchases.

“Time is precious, which is why we want to give our customers options that work for their busy lives,” said Kelley Kurtzman, Senior Vice President of Consumer Field Sales at Verizon. “Our lockers are a new and innovative way Verizon is bridging the gap between traditional retail and e-commerce, giving our customers more ways than ever to get what they need and get on with their day.”

Verizon has installed secure lockers at 250 retail locations across the US, with more being added each month. In select locations lockers are installed in areas where customers can pick up their purchases outside of normal Verizon store hours – even overnight. Customers can select the Express Pickup Locker option (where available) when purchasing items online at www.verizon.com or through the MyVerizon App.

Choices when it comes to the retail experience are here to stay. Verizon today released findings of a new survey of U.S. residents on their seasonal cleaning and shopping behaviors. The survey found that more than two in five (42%) Americans used curbside pickup at a retailer. One in three Americans used grocery delivery (33%) and virtual appointments (33%). And almost one in five (17%) used a locker site to pick up their purchase.

And interest in lockers is only continuing to grow. In fact, the survey showed:

  • Three in four (75%) Americans would pick up their purchase at a secure locker rather than having to go into a store or wait for an online shipment if retailers provided this option
  • More than half (55%) would use this service to avoid lines and crowds, 48% would use it to do so on their own schedules after hours and 45% simply to save time
  • About two in five would use a locker to avoid having to wait for shipping times and get the merchandise they need quickly (40%) or to relieve concerns of packages being stolen from outside their home by “porch pirates” (38%).

Of course, Verizon’s full-service stores have retail specialists ready to help customers with all of their needs. For customers who prefer to buy online, but don’t want to wait for products to ship, Verizon offers Express Pickup options including in-store, curbside, doorside and locker pickup at select retail locations across the country. Available Express Pickup options are provided on the MyVerizon app and when completing online orders at www.verizon.com

Verizon Communications Inc. ((NYSE, NASDAQ:) was formed on June 30, 2000 and is one of the world’s leading providers of technology and communications services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $133.6 billion in 2021. The company offers data, video and voice services and solutions on its award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.

Media contact:
Heidi Flato
[email protected]

Writes Grady Milhon, who runs digital at retail for Verizon, on Linkedin …

During the midst of the pandemic, we started on a journey to build an innovative “Phygital” Locker solution for our Verizon Retail stores. The pandemic didn’t slow the V team down one bit. One year ago, we brought the first Locker to life in our Greyhawk store in Omaha, NE. Since that looonng night (What kind of challenges could you have when removing a section of the store front to install a Locker solution?), we have deployed hundreds, with many more planned for 2022.  

For a little “behind the scenes” on the technology driving this solution, we built a custom embedded controller and rugged touchscreen that enables the Verizon designed solution to integrate with our mobile POS and digital solutions. This enables a seamless experience not only for customers, but also for our retail employees as they pick and pack orders. Reps are able to use their mobile POS tablet to select a locker to place the order and it opens for them to place the bag and close the door, then the customer is notified their order is ready to be picked up.

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Pizza Delivery that Robots Cook On The Way

robotic pizza

Robotic Pizza News

Interesting concept by Stellar Pizza noted on the TheSpoon Apr 2022. Contact [email protected] for more info.

In Brief

  • Main problem addressed is rising food costs
  • Selling direct to customers helps with that
  • Working the dough is tough + all the permutations of ingredients
  • Tsai used to work for SpaceX as engineer and loves food
  • Ideal is one person per vehicle (driver)
  • Has raised $9M
  • Due to launch this summer in Los Angeles, CA
  • Website is eatstellarpizza


In 2019, Benson Tsai left his job building rockets for SpaceX to start a company building a different type of technology-powered vehicle: a truck with a pizza robot inside that cooks and delivers finished pies to customers.

Stellar Pizza’s solution is to build serially by first developing the technology and then the restaurant brand. The reason why Stellar Pizza chose to operate its own restaurant brand is to stay vertically integrated and customize the technology to fit its needs.

The long-term vision for Stellar Pizza is to move the pizza production closer to the customer by having just one person, a driver, who hands off the pizza to the customer or another delivery driver. This application is a hub and spoke model with the main truck and a fleet of delivery drivers making deliveries. Last-mile delivery has been a huge area of innovation since the start of the pandemic, especially automated delivery. McKinsey found that of the $11.1 billion raised by last-mile delivery startups, $9.9 billion went to startups with unconventional technology such as drones and autonomous vehicles.


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UK Retail Automation – Video Tour of Dr. Martens Shoe Store

UK Retail Automation

UK Retail Automation – Shoe Store

Shows augmented reality shoe fitting and the large use of digital signage throughout the store. From LinkedIn.  The UK has been a real hotbed of automation recently with age verification as well as lidar-equipped “just walk out” grocery stores. Almost time to visit London and see High Street transformation.

Sam Kelly — Global Retail & Trade Marketing Manager at Dr. Martens

I am proud to share our wrap up film of Dr. Martens plc new test and learn concept on Carnaby St, London.
Back in the summer of 2021 we asked what will the Dr. Martens store of the future look like? How will our store estate evolve over the next 5 years?
As the retail landscape continues to evolve around the world and throw out ever new challenges to all, Dr. Martens was looking for a long overdue reimagining of our store design concept in line with our key business objectives and the overall strategy plan. Whilst recognising our past successes, we wanted to utilise and combine our consumer analytic data plus key project insights to inform and inspire us on a new store design journey. This ultimately led us to a new evolution or revolution global creative retail experience test model across all our Dr. Martens retail environments.
The project ambition was to move away from a ‘one size fits all’ approach and towards ‘ever-evolving retail’ which is completely modular and enable continuous innovation, newness, and temptation.
We landed on some exciting initiatives for the store across digital, print and product to give our product the stage it deserves.
We look forward to welcoming you all in-store soon.

With special thanks to the teams in house and our partners. 

Strategy, concept & digital experience- Landor & Fitch
Architecture- Studio OL3
Construction- B Batch Group
Lighting- Fagerhult
Marketing concepting & artwork- _wearesyn.
Sustainable print and vinyl- Imageco
Digital servicing- inurface group
Beautifully captured by Tom Morgan – Tom Morgan – TDM.Space


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