50 Percent Of Consumers Want Digital Coupons

Retailers such as Walmart are reaching out to digitally savvy consumers with services such as delivery and in-store pick up. But consumers don’t see every feature equally. Some features — such as free shipping — are very important to consumers, while features such as product recommendations are not as important.

Source: www.pymnts.com

Retail Systems

Retail News for Feb 20, 2018 – Albertsons, JC Penney, Facebook

Albertsons is buying most of Rite Aid. Walgreens had previously tried to acquire the drugstore but the government blocked a full sale; the Rite Aid rival is now in the process of buying almost 2,000 stores instead. Albertsons will acquire the remainder, creating a company with a combined value of around $24 billion and annual revenue of roughly $83 billion. The… Read More »

Retail Systems

This Week In Credit Card News: Identity Fraud Hits All-Time High; Apple Pay’s Move Into E-Commerce

Last year marked a large shift in the world of data breaches. For the first time, Social Security Numbers were compromised more than credit cards. A staggering 16.7 million consumers were affected by identity fraud last year, an 8% increase over year-ago levels and the highest volume since Javelin Strategy & Research began their annual surveys in 2003. This fraud resulted in losses of $16.8 billion.

Source: www.forbes.com

Retail Systems

How Target, Kroger And Design Within Reach Are Tapping Tech To Improve Your Shopping Trip

Longtime merchants are turning to technology to enhance what many retailers now seem to view as their greatest asset these days: their fleet of stores.

Source: www.forbes.com

Good plan but devil is in the details.  Mobile inventory checkers are only as good as your inventory management and being able to search for product that customers is looking for. They cannot always find what is actually on the shelf in many cases.

Retail Systems

Voice assistants set to revolutionize commerce and become a dominant mode of consumer interaction in the next three years – Capgemini Worldwide

The research found that today around a quarter (24%) of respondents would rather use a voice assistant than a website. However, in the next three years, this figure will rise to 40%. Close to a third – 31% – said they will prefer a voice assistant interaction to visiting a shop or a bank branch, compared to 20% today.

Source: www.capgemini.com

Retail Systems

Chehalis McDonald’s Gets $1.8 Million in Upgrades, Including Self-Service Kiosks

After 43 years, the McDonald’s on Northeast Kresky Avenue in Chehalis has received a facelift and a load of upgrades. Following two months of construction, McDonald’s now includes multiple new

Source: www.chronline.com

Lots of pictures of the inside. “The restaurant now has self-service kiosks, tableside service and sleek, modern decor,” said Lindsay Rainey, a spokeswoman for the company. “You definitely won’t recognize this McDonald’s.”

 

Nice picture of the new ‘Kids Play’ interactive game pads

 

Local owner and operator Shari Nixon also commented on the new kiosks, stating, “It’s a convenience for customers. If they’re in a hurry they can beat the line.”

Retail Systems