Are McDonald’s kiosks better than cashiers?

McDonald’s is rolling out a new way to order at its restaurants. Kiosks have increased accuracy and efficiency for fast-food chains. But are kiosks better for customers to use?

Source: www.businessinsider.com

The best illustration to date I have seen of the ordering process along with the actual menus and operation of.

Retail Systems

MCDONALDS ADDING KIOSKS TO 140 LOCATIONS IN STATE – The Denver Post, 2018-08-14

McDonald’s and its local franchisees are combining to invest $111 million in physical and technological upgrades at 140 Colorado restaurants this year and next, the company has announced.Click here to edit the content

Source: digital.olivesoftware.com

The work, which ranges from remodeling to complete rebuilds, is part of a $6 billion modernization effort McDonald’s will roll out across the U.S. by the end 2020, according to a news release issued Tuesday.

The work includes:

• Adding self-order kiosks to make ordering and paying easier

• Creation of new counters that allow workers to bring food to customers at the table

• Creation of designated parking spots for mobile order pick-ups

• Expanded McCafé counters and new digital menu boards

• New dining room decorations and updated exteriors

McDonald’s has more than 200 independently owned locations in Colorado, according to the company. State Senate President Kevin Grantham, R-Canon City, called the company “a leader in job creation and economic growth,” in Tuesday’s release.

Retail Systems

Credit card skimmers now need to fear the Reaper

SkimReaper, subject of a USENIX Security paper, detects most common card skimmers.

Source: arstechnica.com

 They uncovered four broad categories of skimming gear:

  • Overlays—devices that get placed on top of the slot for the ATM or point-of-sale system. They can be modeled to match a specific ATM type’s card slot or, in some cases, overlay an entire device such as a credit card reader at a retail point of sale. Overlays on ATM machines are sometimes accompanied by a keypad that is placed atop the actual keypad to collect PIN data.
  • Deep inserts—skimmers engineered to be jammed deep into the card reader slots themselves. They’re thin enough to fit under the card as it is inserted or drawn in to be read. An emerging version of this is a "smart chip" skimmer that reads EMV transactions passively, squeezed between the card slot and the EMV sensor.
  • Wiretap skimmers—devices that get installed between a terminal and the network they connect to. This suggests there’s a fundamental security problem to begin with.
  • Internal skimmers—devices installed in-line between the card reader of a terminal and the rest of its hardware. These, Scaife said, are more common in gas-pump card readers, where the attacker has a greater chance of being able to gain access to the internals without being discovered.
Retail Systems

App-based coffee kiosk, Briggo, opens at airport | The Feed

You’re probably almost always running late when heading to the airport. Or maybe it’s just me. Every extra second counts, so standing in line for some scalding hot coffee at kiosk may not be in the cards. Briggo thinks it has come up with a solution. The app-based coffee service allows you to place your coffee order in advance and swing by the kiosk (located near gat

Source: dining.blog.austin360.com

The machine officially launched today at the Austin airport.

Retail Systems

HP announce a new retail Kiosk and POS solution based on Windows 10

HP Inc. is offering a new portfolio of devices and services designed to enhance the in-store retail shopping experience. The HP Engage portfolio will also be available through its Device-as-a-Service (DaaS) offering. The HP Engage Go Convertible is a flexible solution with a docking design for seamless transitions between fixed and mobile operations. The HP Engage Go …

Source: mspoweruser.com

Interesting mounting and features a side mounted printer.

Retail Systems

Four predictions on how retailing will evolve

The retailers who flourish in the upcoming years will be those that re-imagine and align their stores with the digital age.

Source: www.chainstoreage.com

New technological developments and the latest retail trends have redefined the meaning of ‘shopping’ by creating unique customer experiences. Today, shopping is no longer a monotonous task for consumers with retailers leaving no stone unturned to enhance their shopping experience. Furthermore, the retail industry’s steady migration to online e-commerce platforms has made it vital for brick and mortar retailers to give their customers a reason to come back to the store. Consequently, several retail companies have increasingly turned to modern technologies to help them revolutionize the future of retail. The retailers who thrive in the next decade will be those that re-imagine and align their stores with the digital age. Based on the retail trends and developments in retail technology, industry experts at Quantzig have curated some of the key retail industry trends that will redefine the future of retail: 

 

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Amazon Go: Four things retailers can learn

Since Amazon first introduced its “just walk out” payment technology earlier this year, several other retailers have announced plans for similar platforms.

Source: www.chainstoreage.com

Since Amazon first introduced its “just walk out” payment technology earlier this year, several other retailers have announced plans for similar platforms. Microsoft is testing new technology for an automated checkout experience, working with retail giants like Walmart. Albertsons also announced a pilot program in Texas that creates a checkout-free experience for selected items, such as prepared meals.

 

What can other retailers learn from the Amazon Go experience?

Retail Systems

Rebranded Kadabra Deploys Kiosk That’s Basically an Amazon Locker for Food

Sometimes it’s just easier to let people come to you. That seems to be the thinking as Kadabra (previously Veebie) debuts the second generation prototype of its cubby-filled kiosk. Unlike the…

Source: thespoon.tech

“It’s much more sophisticated than our first prototype,” said Sperry. “It’s a fully functional IoT device that can operate without an attendant and is also refrigerated.”

By taking mobility off the table, Perry’s team was able to focus on making a more capable kiosk system that seems almost akin to an Amazon Locker for food. With the new kiosk system, a consumer can order food from local restaurants and have it delivered to the kiosk and then unlock a cubby with their phone. And because the new system is refrigerated, food can be placed into a cubby (called pods) for a much longer period of time.

Retail Systems

Four Providers of Smart City Kiosks Named IDC Innovators | Business Wire

A new IDC Innovators report profiles four providers that are considered key emerging vendors in the Smart City kiosks market.

Source: www.businesswire.com

FRAMINGHAM, Mass.–(BUSINESS WIRE)–International Data Corporation (IDC) today published an IDC Innovators report profiling four providers that are considered key emerging vendors in the Smart City kiosks market. The four companies named as IDC Innovators are CIVIQ Smartscapes, Smart City Media, SmartLINK, and Soofa.

Retail Systems

The “Artisan” Robot Baker Improves Productivity

Some types of “artisan” bread, for example Italian bread loaves, are first proofed in an oven to cause the dough to rise and then are “scored” on top to create a split in the dough that when baked adds a pleasing crunchiness to the bread.  Scoring has been done by a baker with a knife, …

Source: futura-automation.com

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